Fast fashion mobile applications: exploring the role of emotions on behavioural intention

Cherniece Plume, Fatima Gull, Haoye Sun

Research output: Contribution to conferencePaperpeer-review

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Abstract

Using the foundations of the extended Unified Theory of Acceptance and Use of Technology (UTAUT2) and Stimulus – Organism – Response (SOR) model this exploratory study investigates the factors influencing emotions and behavioural intention to use fast fashion mobile applications.
A survey with a total of 216 respondents, analysed using PLS-SEM, confirms the direct and positive influence of effort expectancy, privacy awareness and social influence on consumer emotions; as well as the significant impact of emotions on behavioural intention. This amalgamation of factors suggests a complex interplay influencing consumer behaviour within the fast fashion mobile app landscape as factors like performance expectancy and hedonic motivation did not have a significant effect on emotion in the context of fast fashion mobile applications among UK consumers aged 18-35.
This research makes a valuable contribution to our theoretical understanding of the factors that influence consumers emotions and intention to use mobile shopping fast fashion apps.
Original languageEnglish
Publication statusPublished - 2 Sept 2024
EventBritish Academy of Management Conference 2024: Achieving transformation for greater good: Societal, organisational and personal barriers and enablers. - Nottingham Trent University , Nottingham, United Kingdom
Duration: 2 Sept 20246 Sept 2024
Conference number: 38
https://www.bam.ac.uk/events-landing/past-conferences/bam2024-conference.html

Conference

ConferenceBritish Academy of Management Conference 2024
Abbreviated titleBAM2024
Country/TerritoryUnited Kingdom
CityNottingham
Period2/09/246/09/24
Internet address

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