Family-controlled financial institutions: An institutional perspective on service quality management

Abdurafiu Noah, Hassan Yasdifar, Babafemi Ogundele

Research output: Contribution to conferencePaper

Original languageEnglish
Publication statusPublished - 11 Jul 2019
EventQueen Mary University Conference on African Business, Organisations and Society - Queen Mary University, London, United Kingdom
Duration: 11 Jul 201911 Jul 2019

Conference

ConferenceQueen Mary University Conference on African Business, Organisations and Society
CountryUnited Kingdom
CityLondon
Period11/07/1911/07/19

Cite this

Noah, A., Yasdifar, H., & Ogundele, B. (2019). Family-controlled financial institutions: An institutional perspective on service quality management. Paper presented at Queen Mary University Conference on African Business, Organisations and Society, London, United Kingdom.