Abstract
Fake news, misinformation and disinformation have significantly increased over the past years, and they have a profound effect on societies and supply chains. This paper examines the relationship of information risks with supply chain disruptions and proposes blockchain applications and strategies to mitigate and manage them. We critically review the literature of SCRM and SCRES and find that information flows and risks are relatively attracting less attention. We contribute by suggesting that information integrates other flows, processes and operations, and it is an overarching theme that is essential in every part of the supply chain. Based on related studies we create a theoretical framework that incorporates fake news, misinformation and disinformation. To our knowledge, this is a first attempt to combine types of misleading information and SCRM/SCRES. We find that fake news, misinformation and disinformation can be amplified and cause larger supply chain disruptions, especially when they are exogenous and intentional. Finally, we present both theoretical and practical applications of blockchain technology to supply chain and find support that blockchain can actually advance risk management and resilience of supply chains. Cooperation and information sharing are effective strategies.
| Original language | English |
|---|---|
| Pages (from-to) | 735-762 |
| Number of pages | 28 |
| Journal | Annals of Operations Research |
| Volume | 327 |
| Issue number | 2 |
| Early online date | 8 Mar 2023 |
| DOIs | |
| Publication status | Published - Aug 2023 |
Bibliographical note
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- SCRM
- Fake news
- Misinformation
- Disinformation
- Resilience