Factors influencing the adoption of information technology in a construction business

Kimberly Sargent, Paul Hyland, Sukanlaya Sawang

Research output: Contribution to journalArticlepeer-review

75 Citations (Scopus)
561 Downloads (Pure)


Construction firms are increasingly utilizing information technologies to better manage geographically dispersed projects. Often these technologies involve changes to existing working practices and processes and are viewed as disruptive by members of the organization. Understanding the factors that can influence individuals' intention to utilize technology can assist managers to implement strategies to increase and improve the uptake of technologies and improve the innovation adoption process. Using a case study organization, factors identified in the Unified Theory of Acceptance and Use of Technology (UTAUT) are examined and the UTAUT is extended and by including resistance to change and top management support. The findings indicate effort expectancy, internal facilitating conditions and top management support all influence individuals' intention to use information technology. The results also show that resistance to change or fear of change does not always play a role in innovation adoption. The findings reinforce the need to support new technologies from both a managerial and technical perspective.

Publisher Statement: This is an Open Access article distributed under the terms of the Creative Commons Attribution License (http://creativecommons.org/licenses/by/4.0/), which permits non-commercial re-use, distribution, and reproduction in any medium, provided the original work is properly cited.
Original languageEnglish
Pages (from-to)72-86
Number of pages15
JournalAustralasian Journal of Construction Economics and Building
Issue number2
Publication statusPublished - 1 May 2012


  • technology adoption
  • top management support
  • organizational change
  • resistance


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