Extending the Decision-Making Capabilities in Remanufacturing Service Contracts by Using Symbiotic Simulation

Evandro Leonardo Silva Teixeira; Benny Tjahjono; Sadek C. Absi Alfaro; Richard Wilding

doi:10.1016/j.compind.2019.06.005

Extending the Decision-Making Capabilities in Remanufacturing Service Contracts by Using Symbiotic Simulation

Evandro Leonardo Silva Teixeira, Benny Tjahjono, Sadek C. Absi Alfaro, Richard Wilding

Research output: Contribution to journal › Article › peer-review

13 Citations (Scopus)

117 Downloads (Pure)

Abstract

Remanufacturing is a critical enabler of a resource efficient manufacturing industry that has long been associated with high value products. Over time, the commercial relationship between
customers and service providers has been made through the fulfilment of rights and obligations under remanufacturing service contracts. Nonetheless, financial analysis to evaluate the contract
terms and conditions are becoming increasingly difficult to conduct due to complex decision problems inherent in remanufacturing systems. In order to achieve better and safer decision making to shape the business strategies, remanufacturers often employ computer-based simulation tools to assess contractual obligations and customers’ needs. This paper discusses the roles of a symbiotic simulation system (SSS) in supporting decision-making in remanufacturing systems. An industrial case study of power transformer remanufacturing illustrates how SSS can support contract remanufacturers in managing service contracts planning and execution. By
linking the simulation model to the physical system, it has been demonstrated that the capabilities of the remanufacturers to make critical decisions throughout the entire service
contract period can be extended.

Original language	English
Pages (from-to)	26-40
Number of pages	15
Journal	Computers in Industry
Volume	111
Early online date	4 Jul 2019
DOIs	https://doi.org/10.1016/j.compind.2019.06.005
Publication status	Published - Oct 2019

Bibliographical note

NOTICE: this is the author’s version of a work that was accepted for publication in Computers in Industry. Changes resulting from the publishing process, such as peer review, editing, corrections, structural formatting, and other quality control mechanisms may not be reflected in this document. Changes may have been made to this work since it was submitted for publication. A definitive version was subsequently published in Computers in Industry, 111, (2019) DOI: 10.1016/j.compind.2019.06.005

© 2019, Elsevier. Licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International http://creativecommons.org/licenses/by-nc-nd/4.0/

Keywords

Decision-making
Remanufacturing
Service contract
Symbiotic simulation

ASJC Scopus subject areas

Computer Science(all)
Engineering(all)

Access to Document

10.1016/j.compind.2019.06.005

Post-PrintAccepted author manuscript, 1.65 MBLicence: CC BY-NC-ND

Cite this

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abstract = "Remanufacturing is a critical enabler of a resource efficient manufacturing industry that has long been associated with high value products. Over time, the commercial relationship betweencustomers and service providers has been made through the fulfilment of rights and obligations under remanufacturing service contracts. Nonetheless, financial analysis to evaluate the contractterms and conditions are becoming increasingly difficult to conduct due to complex decision problems inherent in remanufacturing systems. In order to achieve better and safer decision making to shape the business strategies, remanufacturers often employ computer-based simulation tools to assess contractual obligations and customers{\textquoteright} needs. This paper discusses the roles of a symbiotic simulation system (SSS) in supporting decision-making in remanufacturing systems. An industrial case study of power transformer remanufacturing illustrates how SSS can support contract remanufacturers in managing service contracts planning and execution. Bylinking the simulation model to the physical system, it has been demonstrated that the capabilities of the remanufacturers to make critical decisions throughout the entire servicecontract period can be extended.",

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Extending the Decision-Making Capabilities in Remanufacturing Service Contracts by Using Symbiotic Simulation

Abstract

Bibliographical note

Keywords

ASJC Scopus subject areas

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Benny Tjahjono

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Extending the Decision-Making Capabilities in Remanufacturing Service Contracts by Using Symbiotic Simulation

Abstract

Bibliographical note

Keywords

ASJC Scopus subject areas

Access to Document

Other files and links

Fingerprint

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Benny Tjahjono

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