| Original language | English |
|---|---|
| Title of host publication | The SAGE Encyclopedia of Quality and the Service Economy |
| Editors | Su Mi Dahlgaard-Park |
| Publisher | SAGE Publications |
| Pages | 224-224 |
| Number of pages | 3 |
| Edition | 1 |
| ISBN (Print) | 9781452256726 |
| Publication status | Published - 2015 |
Experiencescape
Harjit Sekhon, Sanjit Roy
Research output: Chapter in Book/Report/Conference proceeding › Chapter › peer-review