Examining public service motivation in the voluntary sector: implications for public management

Louisa Lapworth; Philip James; Nick Wylie

doi:10.1080/14719037.2017.1417466

Examining public service motivation in the voluntary sector: implications for public management

Louisa Lapworth, Philip James, Nick Wylie

School of Marketing and Management

Research output: Contribution to journal › Article › peer-review

18 Citations (Scopus)

106 Downloads (Pure)

Abstract

Building on research about the nature of public service motivation (PSM) and its application outside the public sector, the authors provide a qualitative-based examination of PSM’s relevance to voluntary sector employees. In doing so, they explore how far their motivations extend beyond those encompassed within current conceptualizations of PSM and whether PSM research can be enriched through the adoption of qualitative methodologies. The findings suggest that PSM accounts for some, but not all, of the motives of voluntary sector employees and indicate that public sector managers involved in outsourcing public services need to be sensitive to their distinctive features

Original language	English
Pages (from-to)	1663-1682
Number of pages	20
Journal	Public Management Review
Volume	20
Issue number	11
Early online date	26 Dec 2017
DOIs	https://doi.org/10.1080/14719037.2017.1417466
Publication status	Published - Nov 2018

Bibliographical note

This is an Accepted Manuscript of an article published by Taylor & Francis in Public Management Review on 26th December 2017, available online: http://www.tandfonline.com/10.1080/14719037.2017.1417466

Keywords

Public service motivation (PSM)
voluntary sector ethos
non-profit organizations
charities
voluntary sector

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10.1080/14719037.2017.1417466

PSM in the Voluntary Sector for PMR 23 March 2017Accepted author manuscript, 604 KB

http://eprints.mdx.ac.uk/23045/

Cite this

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Examining public service motivation in the voluntary sector: implications for public management

Abstract

Bibliographical note

Keywords

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