Evaluating the Failure of British Home Stores (BHS): A Case study Using Taffler Z-score Model and SWOT Analysis

Ibrahim Elmghaamez, Mahalaxmi Adhikari Parajuli

Research output: Contribution to journalArticlepeer-review


This case study explores the significant reasons for the failure of British Home Stores (BHS). We employed a case study analysis based on Tafflers bankruptcy model and SWOT analysis to predict the failure of BHS Group. Our results reveal that the management and leadership of the BHS group are accountable for the eventual failure of the BHS company. The crucial insight for this case study was to discuss What incorrect business decisions were taken and led to drop precipitously in 3 to 4 years. We argue that retail companies must seek proactive financial services if they face financial distress. In addition, this study recommends reducing borrowings and adjusting staff levels by adopting click and collect services or expanding online shopping spaces. More importantly, irresponsible management, weak governance practices, less up-to-date technological enhancement, and failure to predict companies` financial health are all crucial elements of the retail companies failure.
Original languageEnglish
Pages (from-to)241-258
Number of pages18
Journal International Journal of Teaching and Case Studies
Issue number3
Early online date30 Mar 2023
Publication statusE-pub ahead of print - 30 Mar 2023


  • British Home Stores
  • BHS products
  • retail companies
  • Taffler Model
  • SWOT analysis


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