Ethical issues with the use of social media in the connected business world

Research output: Chapter in Book/Report/Conference proceedingChapterpeer-review

Abstract

With the dawn of social media, the world of communication and interaction changed tremendously. It transformed altogether many other aspects of life – businesses, education, philanthropy, to name a few. However, with a phenomenon of such grand proportions came the associated problems of comparable stature. This chapter deals with some of the most compelling problems which social media brought. It highlights how these problems occur, their consequences, and what should be done to minimize the effects. It is hoped that after reading this chapter the users of social media will exercise caution; the practitioners will play a more responsible role while the theorists will be able to propose novel but practical solutions to these problems.
Original languageEnglish
Title of host publicationStrategies and Tools for Managing Connected Consumers
PublisherIGI Global
Chapter17
Pages292-301
Number of pages10
ISBN (Electronic)9781522596998
ISBN (Print)9781522596974, 9781522596981
DOIs
Publication statusPublished - 1 Jul 2019
Externally publishedYes

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