Environmental knowledge management: A long-term enabler of tourism development

A.M. Martinez, J-G. Cegarra-Navarro, Alexeis Garcia-Perez

Research output: Contribution to journalArticle

20 Citations (Scopus)
143 Downloads (Pure)

Abstract

A review of the literature confirms that there is a need for knowledge management frameworks which support knowledge creation, particularly in those organisations having to operate in a changing environment. Socialisation, externalisation, combination and internalisation continue to be key processes for the creation of knowledge which enables organisations to successfully address environmental challenges. This paper examines the relevance and importance of a SECI model as an enabler of the processes of reusing and updating the environmental knowledge of an organisation. The research reported has confirmed that time is a key component of the implementation of a SECI model in organisations operating in a changing environment. It has been confirmed that such a strategy should focus on the reuse of prior environmental knowledge as a mechanism to establish within the organisation a context where new knowledge management processes are understood and adopted by employees. The paper also examines the relationship between environmental knowledge and organisational performance indicators. These relationships are examined through an empirical study of 87 companies in the Spanish hospitality sector. The results of the study indicate that environmental knowledge at any given time (T) is significant in predicting the knowledge management processes that may be successfully implemented at a later point in time (T+6 years). Publisher statement: NOTICE: this is the author’s version of a work that was accepted for publication in Tourism Management. Changes resulting from the publishing process, such as peer review, editing, corrections, structural formatting, and other quality control mechanisms may not be reflected in this document. Changes may have been made to this work since it was submitted for publication. A definitive version was subsequently published in Tourism Management [vol 50, (2015)]. DOI: 10.1016/j.tourman.2015.03.006.
Original languageEnglish
Pages (from-to)281–291
JournalTourism Management
Volume50
DOIs
Publication statusPublished - 2015

Bibliographical note

NOTICE: this is the author’s version of a work that was accepted for publication in Tourism Management. Changes resulting from the publishing process, such as peer review, editing, corrections, structural formatting, and other quality control mechanisms may not be reflected in this document. Changes may have been made to this work since it was submitted for publication. A definitive version was subsequently published in Tourism Management [vol 50, (2015)]. DOI: 10.1016/j.tourman.2015.03.006.

Keywords

  • SECI model
  • environmental knowledge
  • hospitality industry
  • performances and time

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