Environmental knowledge management: A long-term enabler of tourism development

A.M. Martinez, J-G. Cegarra-Navarro, Alexeis Garcia-Perez

Research output: Contribution to journalArticle

18 Citations (Scopus)
123 Downloads (Pure)

Abstract

A review of the literature confirms that there is a need for knowledge management frameworks which support knowledge creation, particularly in those organisations having to operate in a changing environment. Socialisation, externalisation, combination and internalisation continue to be key processes for the creation of knowledge which enables organisations to successfully address environmental challenges. This paper examines the relevance and importance of a SECI model as an enabler of the processes of reusing and updating the environmental knowledge of an organisation. The research reported has confirmed that time is a key component of the implementation of a SECI model in organisations operating in a changing environment. It has been confirmed that such a strategy should focus on the reuse of prior environmental knowledge as a mechanism to establish within the organisation a context where new knowledge management processes are understood and adopted by employees. The paper also examines the relationship between environmental knowledge and organisational performance indicators. These relationships are examined through an empirical study of 87 companies in the Spanish hospitality sector. The results of the study indicate that environmental knowledge at any given time (T) is significant in predicting the knowledge management processes that may be successfully implemented at a later point in time (T+6 years). Publisher statement: NOTICE: this is the author’s version of a work that was accepted for publication in Tourism Management. Changes resulting from the publishing process, such as peer review, editing, corrections, structural formatting, and other quality control mechanisms may not be reflected in this document. Changes may have been made to this work since it was submitted for publication. A definitive version was subsequently published in Tourism Management [vol 50, (2015)]. DOI: 10.1016/j.tourman.2015.03.006.
Original languageEnglish
Pages (from-to)281–291
JournalTourism Management
Volume50
DOIs
Publication statusPublished - 2015

Fingerprint

Environmental management
tourism development
Knowledge management
knowledge management
tourism management
Tourism
quality control
formatting
Socialisation
internalization
peer review
management
Quality control
employee
Enablers
Tourism development
Environmental knowledge
Personnel
performance
time

Bibliographical note

NOTICE: this is the author’s version of a work that was accepted for publication in Tourism Management. Changes resulting from the publishing process, such as peer review, editing, corrections, structural formatting, and other quality control mechanisms may not be reflected in this document. Changes may have been made to this work since it was submitted for publication. A definitive version was subsequently published in Tourism Management [vol 50, (2015)]. DOI: 10.1016/j.tourman.2015.03.006.

Keywords

  • SECI model
  • environmental knowledge
  • hospitality industry
  • performances and time

Cite this

Environmental knowledge management: A long-term enabler of tourism development. / Martinez, A.M.; Cegarra-Navarro, J-G.; Garcia-Perez, Alexeis.

In: Tourism Management, Vol. 50, 2015, p. 281–291.

Research output: Contribution to journalArticle

Martinez, A.M. ; Cegarra-Navarro, J-G. ; Garcia-Perez, Alexeis. / Environmental knowledge management: A long-term enabler of tourism development. In: Tourism Management. 2015 ; Vol. 50. pp. 281–291.
@article{e5bceee32fcc40d1b1ab11d4f13fc1aa,
title = "Environmental knowledge management: A long-term enabler of tourism development",
abstract = "A review of the literature confirms that there is a need for knowledge management frameworks which support knowledge creation, particularly in those organisations having to operate in a changing environment. Socialisation, externalisation, combination and internalisation continue to be key processes for the creation of knowledge which enables organisations to successfully address environmental challenges. This paper examines the relevance and importance of a SECI model as an enabler of the processes of reusing and updating the environmental knowledge of an organisation. The research reported has confirmed that time is a key component of the implementation of a SECI model in organisations operating in a changing environment. It has been confirmed that such a strategy should focus on the reuse of prior environmental knowledge as a mechanism to establish within the organisation a context where new knowledge management processes are understood and adopted by employees. The paper also examines the relationship between environmental knowledge and organisational performance indicators. These relationships are examined through an empirical study of 87 companies in the Spanish hospitality sector. The results of the study indicate that environmental knowledge at any given time (T) is significant in predicting the knowledge management processes that may be successfully implemented at a later point in time (T+6 years). Publisher statement: NOTICE: this is the author’s version of a work that was accepted for publication in Tourism Management. Changes resulting from the publishing process, such as peer review, editing, corrections, structural formatting, and other quality control mechanisms may not be reflected in this document. Changes may have been made to this work since it was submitted for publication. A definitive version was subsequently published in Tourism Management [vol 50, (2015)]. DOI: 10.1016/j.tourman.2015.03.006.",
keywords = "SECI model, environmental knowledge, hospitality industry, performances and time",
author = "A.M. Martinez and J-G. Cegarra-Navarro and Alexeis Garcia-Perez",
note = "NOTICE: this is the author’s version of a work that was accepted for publication in Tourism Management. Changes resulting from the publishing process, such as peer review, editing, corrections, structural formatting, and other quality control mechanisms may not be reflected in this document. Changes may have been made to this work since it was submitted for publication. A definitive version was subsequently published in Tourism Management [vol 50, (2015)]. DOI: 10.1016/j.tourman.2015.03.006.",
year = "2015",
doi = "10.1016/j.tourman.2015.03.006",
language = "English",
volume = "50",
pages = "281–291",
journal = "Tourism Management",
issn = "0261-5177",
publisher = "Elsevier",

}

TY - JOUR

T1 - Environmental knowledge management: A long-term enabler of tourism development

AU - Martinez, A.M.

AU - Cegarra-Navarro, J-G.

AU - Garcia-Perez, Alexeis

N1 - NOTICE: this is the author’s version of a work that was accepted for publication in Tourism Management. Changes resulting from the publishing process, such as peer review, editing, corrections, structural formatting, and other quality control mechanisms may not be reflected in this document. Changes may have been made to this work since it was submitted for publication. A definitive version was subsequently published in Tourism Management [vol 50, (2015)]. DOI: 10.1016/j.tourman.2015.03.006.

PY - 2015

Y1 - 2015

N2 - A review of the literature confirms that there is a need for knowledge management frameworks which support knowledge creation, particularly in those organisations having to operate in a changing environment. Socialisation, externalisation, combination and internalisation continue to be key processes for the creation of knowledge which enables organisations to successfully address environmental challenges. This paper examines the relevance and importance of a SECI model as an enabler of the processes of reusing and updating the environmental knowledge of an organisation. The research reported has confirmed that time is a key component of the implementation of a SECI model in organisations operating in a changing environment. It has been confirmed that such a strategy should focus on the reuse of prior environmental knowledge as a mechanism to establish within the organisation a context where new knowledge management processes are understood and adopted by employees. The paper also examines the relationship between environmental knowledge and organisational performance indicators. These relationships are examined through an empirical study of 87 companies in the Spanish hospitality sector. The results of the study indicate that environmental knowledge at any given time (T) is significant in predicting the knowledge management processes that may be successfully implemented at a later point in time (T+6 years). Publisher statement: NOTICE: this is the author’s version of a work that was accepted for publication in Tourism Management. Changes resulting from the publishing process, such as peer review, editing, corrections, structural formatting, and other quality control mechanisms may not be reflected in this document. Changes may have been made to this work since it was submitted for publication. A definitive version was subsequently published in Tourism Management [vol 50, (2015)]. DOI: 10.1016/j.tourman.2015.03.006.

AB - A review of the literature confirms that there is a need for knowledge management frameworks which support knowledge creation, particularly in those organisations having to operate in a changing environment. Socialisation, externalisation, combination and internalisation continue to be key processes for the creation of knowledge which enables organisations to successfully address environmental challenges. This paper examines the relevance and importance of a SECI model as an enabler of the processes of reusing and updating the environmental knowledge of an organisation. The research reported has confirmed that time is a key component of the implementation of a SECI model in organisations operating in a changing environment. It has been confirmed that such a strategy should focus on the reuse of prior environmental knowledge as a mechanism to establish within the organisation a context where new knowledge management processes are understood and adopted by employees. The paper also examines the relationship between environmental knowledge and organisational performance indicators. These relationships are examined through an empirical study of 87 companies in the Spanish hospitality sector. The results of the study indicate that environmental knowledge at any given time (T) is significant in predicting the knowledge management processes that may be successfully implemented at a later point in time (T+6 years). Publisher statement: NOTICE: this is the author’s version of a work that was accepted for publication in Tourism Management. Changes resulting from the publishing process, such as peer review, editing, corrections, structural formatting, and other quality control mechanisms may not be reflected in this document. Changes may have been made to this work since it was submitted for publication. A definitive version was subsequently published in Tourism Management [vol 50, (2015)]. DOI: 10.1016/j.tourman.2015.03.006.

KW - SECI model

KW - environmental knowledge

KW - hospitality industry

KW - performances and time

U2 - 10.1016/j.tourman.2015.03.006

DO - 10.1016/j.tourman.2015.03.006

M3 - Article

VL - 50

SP - 281

EP - 291

JO - Tourism Management

JF - Tourism Management

SN - 0261-5177

ER -