Drivers of change in the UK Fire Service: An operations Management perspective

Nicola Bateman, Karen Maher, Raymond Randall

Research output: Chapter in Book/Report/Conference proceedingChapter

Original languageEnglish
Title of host publicationPublic Service Operations Management
Subtitle of host publicationA research handbook
EditorsZoe J. Radnor, Nicola Bateman, Ann Esain, Maneesh Kumar, Sharon J. Williams, David M. Upton
Place of PublicationAbingdon, Oxon
PublisherRoutledge
Chapter8
Pages139-155
Number of pages17
Edition1
ISBN (Electronic)978-1-315-74797-2
ISBN (Print)978-1-138-81369-4
Publication statusPublished - 2016

Cite this

Bateman, N., Maher, K., & Randall, R. (2016). Drivers of change in the UK Fire Service: An operations Management perspective. In Z. J. Radnor, N. Bateman, A. Esain, M. Kumar, S. J. Williams, & D. M. Upton (Eds.), Public Service Operations Management: A research handbook (1 ed., pp. 139-155). Abingdon, Oxon: Routledge.