Digital Customer Experience: Identifying The Drivers And Outcomes Of Successful Mega Events

Research output: Chapter in Book/Report/Conference proceedingConference proceeding

Original languageEnglish
Title of host publicationQUIS16
Publication statusPublished - 2019
Event16th International Research Symposium on Advancing Service Research and Practice - Karlstad, Sweden
Duration: 10 Jun 201913 Jun 2019
Conference number: 16th
https://www.kau.se/ctf/quis16-2019

Conference

Conference16th International Research Symposium on Advancing Service Research and Practice
Abbreviated titleQUIS16
CountrySweden
CityKarlstad
Period10/06/1913/06/19
Internet address

Cite this

Digital Customer Experience: Identifying The Drivers And Outcomes Of Successful Mega Events. / Kharouf, Husni; Hickman, Ellie; Biscaia, Rui; Garcia-Perez, Alexeis.

QUIS16. 2019.

Research output: Chapter in Book/Report/Conference proceedingConference proceeding

Kharouf, H, Hickman, E, Biscaia, R & Garcia-Perez, A 2019, Digital Customer Experience: Identifying The Drivers And Outcomes Of Successful Mega Events. in QUIS16. 16th International Research Symposium on Advancing Service Research and Practice, Karlstad, Sweden, 10/06/19.
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author = "Husni Kharouf and Ellie Hickman and Rui Biscaia and Alexeis Garcia-Perez",
year = "2019",
language = "English",
booktitle = "QUIS16",

}

TY - GEN

T1 - Digital Customer Experience: Identifying The Drivers And Outcomes Of Successful Mega Events

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PY - 2019

Y1 - 2019

M3 - Conference proceeding

BT - QUIS16

ER -