Digital Customer Experience: Identifying The Drivers And Outcomes Of Successful Mega Events

Husni Kharouf, Ellie Hickman, Rui Biscaia, Alexeis Garcia-Perez

Research output: Chapter in Book/Report/Conference proceeding › Conference proceeding › peer-review

Original language	English
Title of host publication	QUIS16
Publication status	Published - 2019
Event	16th International Research Symposium on Advancing Service Research and Practice - Karlstad, Sweden Duration: 10 Jun 2019 → 13 Jun 2019 Conference number: 16th https://www.kau.se/ctf/quis16-2019

Conference	16th International Research Symposium on Advancing Service Research and Practice
Abbreviated title	QUIS16
Country/Territory	Sweden
City	Karlstad
Period	10/06/19 → 13/06/19
Internet address	https://www.kau.se/ctf/quis16-2019

Cite this

@inproceedings{23f74babb05647a09b7f7f8925233afc,

title = "Digital Customer Experience: Identifying The Drivers And Outcomes Of Successful Mega Events",

author = "Husni Kharouf and Ellie Hickman and Rui Biscaia and Alexeis Garcia-Perez",

year = "2019",

language = "English",

booktitle = "QUIS16",

note = "16th International Research Symposium on Advancing Service Research and Practice, QUIS16 ; Conference date: 10-06-2019 Through 13-06-2019",

url = "https://www.kau.se/ctf/quis16-2019",

}

TY - GEN

T1 - Digital Customer Experience: Identifying The Drivers And Outcomes Of Successful Mega Events

AU - Kharouf, Husni

AU - Hickman, Ellie

AU - Biscaia, Rui

AU - Garcia-Perez, Alexeis

N1 - Conference code: 16th

PY - 2019

Y1 - 2019

M3 - Conference proceeding

BT - QUIS16

T2 - 16th International Research Symposium on Advancing Service Research and Practice

Y2 - 10 June 2019 through 13 June 2019

ER -