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Diabetes specialist intervention in general practices in areas of deprivation and ethnic diversity: A qualitative evaluation (QUAL-ECLIPSE)

  • Peter Zeh
  • , Annie Young
  • , Nitin Gholap
  • , Harpal Randeva
  • , Timothy Robbins
  • , Kam Johal
  • , Shweta Patel
  • , J. Paul O’Hare
    • Henley Green Medical Centre
    • University Hospitals of Leicester NHS Trust
    • University of Warwick
    • Warwickshire Institute for the Study of Diabetes, Endocrinology and Metabolism

    Research output: Contribution to journalArticlepeer-review

    80 Downloads (Pure)

    Abstract

    Aim: To assess patients' and healthcare professionals' perspectives of a specialist-led Diabetes Risk-based Assessment Clinic (DIRAC) for people with diabetes at high risk of complications (PWDHRC) in areas of deprivation in Coventry, UK.

    Methods: A qualitative evaluation of a pilot trial, comprising a specialist team intervention (DIRAC), was undertaken in seven GP practices through observations of weekly virtual or occasional face-to-face patient consultations and monthly interventionists' meetings. Semi-structured interviews were carried out post-intervention, with PWDHRC, primary care clinicians and diabetes specialists (interventionists). Thematic analyses of observations and interviews were undertaken.

    Key findings: Over 12 months, 28 DIRAC clinics comprising 154 patient consultations and five interventionists' meetings, were observed. 19 interviews were undertaken, PWDHRC experienced 'culturally-sensitive care from a specialist-led clinic intervention encompassing integrated care. This model of care was recommended at GP practice level, all participants (PWDHRC, primary care clinicians and diabetes specialist interventionists) felt upskilled to deal with complex diabetes care. The EMIS and ECLIPSE technologies utilised during the intervention were perceived to positively contribute to diabetes management of PWDHRC despite reservations around cost and database.

    Conclusion: The specialist-led DIRACs were largely appreciated by study participants. These qualitative data support the trial progressing to a full-service evaluation.

    Original languageEnglish
    Pages (from-to)37-43
    Number of pages7
    JournalPrimary care diabetes
    Volume18
    Issue number1
    Early online date4 Nov 2023
    DOIs
    Publication statusPublished - Feb 2024

    Bibliographical note

    This is an open access article distributed under the terms of the Creative Commons CC-BY license, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.

    Funder

    The study was partly funded by Health Education England (HEE).

    UN SDGs

    This output contributes to the following UN Sustainable Development Goals (SDGs)

    1. SDG 3 - Good Health and Well-being
      SDG 3 Good Health and Well-being

    Keywords

    • Diabetes
    • Primary care clinicians
    • Ethnic diversity
    • Specialist-led
    • GP practice-based service
    • Cultural appropriateness
    • Virtual clinics

    ASJC Scopus subject areas

    • Internal Medicine
    • Endocrinology, Diabetes and Metabolism
    • Nutrition and Dietetics

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