Abstract
This chapter tracks the evolution of outsourcing theory and practice in order to
develop a taxonomy of outsourcing generations. Our taxonomy identifies three
generations, distinguished according to several definitional criteria: key drivers,
outsourcing activities, relational features, critical success factors and performance
measurement. Case study evidence consistent with the taxonomy proposed provides support to its efficacy as a valuable analytical platform for the study of outsourcing as a dynamic construct.
develop a taxonomy of outsourcing generations. Our taxonomy identifies three
generations, distinguished according to several definitional criteria: key drivers,
outsourcing activities, relational features, critical success factors and performance
measurement. Case study evidence consistent with the taxonomy proposed provides support to its efficacy as a valuable analytical platform for the study of outsourcing as a dynamic construct.
| Original language | English |
|---|---|
| Title of host publication | Outsourcing and Offshoring in the 21st Century: A Socio-Economic Perspective |
| Editors | Harbhajan S. Kehal, Varinder P. Singh |
| Place of Publication | London |
| Publisher | Idea Group Publishing |
| Chapter | 1 |
| Pages | 1-17 |
| Number of pages | 17 |
| ISBN (Electronic) | 1-59140-877-6 |
| ISBN (Print) | 1-59140-875-X |
| DOIs | |
| Publication status | Published - Mar 2006 |