Development of outsourcing theory and practice: A taxonomy of outsourcing generations

Glauco De Vita, Catherine L Wang

Research output: Chapter in Book/Report/Conference proceedingChapter

18 Citations (Scopus)

Abstract

This chapter tracks the evolution of outsourcing theory and practice in order to
develop a taxonomy of outsourcing generations. Our taxonomy identifies three
generations, distinguished according to several definitional criteria: key drivers,
outsourcing activities, relational features, critical success factors and performance
measurement. Case study evidence consistent with the taxonomy proposed provides support to its efficacy as a valuable analytical platform for the study of outsourcing as a dynamic construct.
Original languageEnglish
Title of host publicationOutsourcing and Offshoring in the 21st Century: A Socio-Economic Perspective
EditorsHarbhajan S. Kehal, Varinder P. Singh
Place of PublicationLondon
PublisherIdea Group Publishing
Chapter1
Pages1-17
Number of pages17
ISBN (Electronic)1-59140-877-6
ISBN (Print)1-59140-875-X
DOIs
Publication statusPublished - Mar 2006

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