Developing ubiquitous collaborating multi-agent systems based on QoS requirements

Rahat Iqbal, Nazaraf Shah, Anne James, Babak Akhgar, Muhammad Younas, Kuo Ming Chao

    Research output: Chapter in Book/Report/Conference proceedingConference proceedingpeer-review

    1 Citation (Scopus)


    Addressing the issues of Quality of Service (QoS) from user perspective is gaining increasing importance in ubiquitous collaborating systems. However, it is difficult to perform an effective and rigorous analysis of QoS user requirements using traditional methods of investigation. To acknowledge this fact, researchers need to move literally as well as metaphorically from the laboratory to the field. In this respect, applying ethnographic methods of investigation can unfold the social aspects of work practices in the "real world". In this paper, we address the issues of QoS in terms of user requirements. We also present an approach based on ethnography and multi-agent systems to address these issues in an effective way by mapping a user mental model onto intelligent agents. We apply an ethnographic approach in order to understand and elucidate the semantics, functionality and detail QoS requirements for a collaborative system in an academic domain. Secondly, we employ agent technology for modelling a collaborative system based on user profiles and preferences.

    Original languageEnglish
    Title of host publicationComputer Supported Cooperative Work in Design III - 10th International Conference, CSCWD 2006, Revised Selected Papers
    EditorsWeiming Shen, Junzhou Luo, Zongkai Lin, Jean-Paul A. Barthès, Qi Hao
    Number of pages10
    Volume4402 LNCS
    Publication statusPublished - 2007
    Event10th International Conference on Computer Supported Cooperative Work in Design III, CSCWD 2006 - Nanjing, China
    Duration: 3 May 20065 May 2006

    Publication series

    NameLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
    Volume4402 LNCS
    ISSN (Print)03029743
    ISSN (Electronic)16113349


    Conference10th International Conference on Computer Supported Cooperative Work in Design III, CSCWD 2006

    ASJC Scopus subject areas

    • Theoretical Computer Science
    • Computer Science(all)


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