TY - GEN
T1 - Developing ubiquitous collaborating multi-agent systems based on QoS requirements
AU - Iqbal, Rahat
AU - Shah, Nazaraf
AU - James, Anne
AU - Akhgar, Babak
AU - Younas, Muhammad
AU - Chao, Kuo Ming
PY - 2007
Y1 - 2007
N2 - Addressing the issues of Quality of Service (QoS) from user perspective is gaining increasing importance in ubiquitous collaborating systems. However, it is difficult to perform an effective and rigorous analysis of QoS user requirements using traditional methods of investigation. To acknowledge this fact, researchers need to move literally as well as metaphorically from the laboratory to the field. In this respect, applying ethnographic methods of investigation can unfold the social aspects of work practices in the "real world". In this paper, we address the issues of QoS in terms of user requirements. We also present an approach based on ethnography and multi-agent systems to address these issues in an effective way by mapping a user mental model onto intelligent agents. We apply an ethnographic approach in order to understand and elucidate the semantics, functionality and detail QoS requirements for a collaborative system in an academic domain. Secondly, we employ agent technology for modelling a collaborative system based on user profiles and preferences.
AB - Addressing the issues of Quality of Service (QoS) from user perspective is gaining increasing importance in ubiquitous collaborating systems. However, it is difficult to perform an effective and rigorous analysis of QoS user requirements using traditional methods of investigation. To acknowledge this fact, researchers need to move literally as well as metaphorically from the laboratory to the field. In this respect, applying ethnographic methods of investigation can unfold the social aspects of work practices in the "real world". In this paper, we address the issues of QoS in terms of user requirements. We also present an approach based on ethnography and multi-agent systems to address these issues in an effective way by mapping a user mental model onto intelligent agents. We apply an ethnographic approach in order to understand and elucidate the semantics, functionality and detail QoS requirements for a collaborative system in an academic domain. Secondly, we employ agent technology for modelling a collaborative system based on user profiles and preferences.
UR - http://www.scopus.com/inward/record.url?scp=38149094142&partnerID=8YFLogxK
U2 - 10.1007/978-3-540-72863-4_5
DO - 10.1007/978-3-540-72863-4_5
M3 - Conference proceeding
AN - SCOPUS:38149094142
SN - 3540728627
SN - 9783540728627
VL - 4402 LNCS
T3 - Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
SP - 43
EP - 52
BT - Computer Supported Cooperative Work in Design III - 10th International Conference, CSCWD 2006, Revised Selected Papers
A2 - Shen, Weiming
A2 - Luo, Junzhou
A2 - Lin, Zongkai
A2 - Barthès, Jean-Paul A.
A2 - Hao, Qi
T2 - 10th International Conference on Computer Supported Cooperative Work in Design III, CSCWD 2006
Y2 - 3 May 2006 through 5 May 2006
ER -