@inbook{4182923d79ad470e8db1933b9463befd,
title = "Democracy, surveillance and {"}knowing what's good for you{"}: The private sector origins of profiling and the birth of {"}citizen relationship management{"}",
author = "Kirstie Ball and Elizabeth Daniel and Sally Dibb and Maureen Meadows",
year = "2010",
month = jun,
day = "11",
doi = "10.4324/9780203852156",
language = "English",
isbn = "978-0-4154-7239-5",
pages = "111--126",
editor = "Haggerty, \{Kevin D.\} and Minas Samatas",
booktitle = "Surveillance and Democracy",
publisher = "Routledge",
address = "United States",
}