Decision making strategies used by experts and the potential for training intuitive skills: A preliminary study

Justin Okoli, G. Weller, John Watt, B. L. W. Wong

Research output: Chapter in Book/Report/Conference proceedingConference proceedingpeer-review

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Experts do better than novices- not only because they possess more perceptual and cognitive skills but also because they are able to organize and apply those skills better than their counterparts. However, experts find it difficult to express what they know. This is mainly because their knowledge is highly resistant to surface articulation, even by the experts themselves. Thus, it is evident experts need help telling what they know and do. In this study, expert firefighters were
interviewed using the critical decision method (CDM) procedure. Results from the investigation revealed certain tacit (procedural) knowledge and cognitive skills they used in performing complex tasks in time pressured environments. It is hoped that systematically organizing this knowledge and skill into a framework will enhance the design of a well informed instructional curriculum for training less experienced officers.
Original languageEnglish
Title of host publicationProceedings of the 11th International Conference on Naturalistic Decision Making (NDM 2013)
EditorsH. Chaudet, L. Pellegrin, N. Bonnardel
Place of PublicationMarseille, France
PublisherAssociation pour la Recherche en Psychologie Ergonomique et Ergonomie
Number of pages6
ISBN (Print)979-10-92329-00-1
Publication statusPublished - 21 May 2013

Bibliographical note

This e-book is distributed under a Creative Commons Attribution-Non commercial-No derivative Works 3.0 licence.
Authors retain copyright of their work.


  • Decision Making
  • education and training
  • expertise
  • critical decision method
  • tacit knowledge
  • intuitive skills


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