Abstract
In order to capture important user requirements data, it is necessary to take a user-centered approach to understand security from a human factors perspective. Human Factors and Ergonomics are the disciplines that look to support user needs and requirements of products and processes through a detailed understanding of the user's capabilities, limitations and expectation of those products or processes. A range of methods and approaches are available to assist with the collection of user requirements in sensitive domains and this chapter considers practical issues of their use for cyber-security. A framework of macro-ergonomic security threats is reinterpreted for the cyber domain and illustrated using issues of trust in order to raise awareness for cyber investigations.
Original language | English |
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Title of host publication | Cyber Crime and Cyber Terrorism Investigator's Handbook |
Editors | Babak Akhgar, Andrew Staniforth, Francesca Bosco |
Publisher | Elsevier |
Pages | 43-58 |
Number of pages | 16 |
ISBN (Electronic) | 978-0-12-800811-9 |
ISBN (Print) | 978-0-12-800743-3 |
DOIs | |
Publication status | Published - 16 Jul 2014 |
Keywords
- Cyber-interactions
- Cyber-ripples
- Cyber-security
- End-users
- Sensitive domains
- Stakeholders
- User requirements elicitation
ASJC Scopus subject areas
- Computer Science(all)