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Cultural Intelligence in Aviation: Bridging Social Attitudes, Culture, and Safety in a Global Environment

  • Dimitrios Ziakkas
  • , Konstantinos Pechlivanis
  • , Anastasios Plioutsias
  • National and Kapodistrian University of Athens
  • Royal Aeronautical Society
  • Technical University of Crete
  • European Association for Aviation Psychology (EAAP)
  • Honourable Company of Air Pilots

Research output: Book/ReportBookpeer-review

Abstract

The aviation industry has evolved into a complex global network where diverse cultural backgrounds interact with flight operations, training, and safety management. Cultural Intelligence in Aviation: Bridging Social Attitudes, Culture, and Safety in a Global Environment examines the vital role of cultural intelligence (CQ) in creating safer, more effective aviation operations. This book addresses the challenges and opportunities that arise when multinational crews, cross-border regulations, and varied workplace cultures come together in aviation environments. Through real-world case studies, empirical research, and theoretical frameworks, this guide explores how cultural intelligence shapes key aviation domains, from flight deck dynamics to accident investigations. It introduces innovative approaches to understanding cultural adaptability, incorporating methodologies from human factors, safety science, and artificial intelligence. Expert contributors bring a wealth of experience from across the industry and from different countries, allowing the reader to have a 360 view of the topic. Readers will gain practical tools and strategies to enhance cross-cultural communication, minimize miscommunication risks, and build a more inclusive aviation culture that prioritizes safety across all operations. This resource is designed for aviation professionals at every level, including flight crews, safety managers, and training specialists. It will also serve as a valuable reference for academics and researchers in aviation studies, while providing regulatory authorities with evidence-based insights for policy development.

Original languageEnglish
PublisherCRC Press
Number of pages176
Edition1
ISBN (Electronic)9781040592045, 9781003672029
ISBN (Print)9781041133629
DOIs
Publication statusE-pub ahead of print - 12 Mar 2026

Bibliographical note

Publisher Copyright:
© 2026 selection and editorial matter, Dimitrios Ziakkas, Konstantinos Pechlivanis, and Anastasios Plioutsias; individual chapters, the contributors.

ASJC Scopus subject areas

  • General Social Sciences
  • General Engineering
  • General Psychology
  • General Computer Science
  • General Business,Management and Accounting
  • General Environmental Science

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