The paper provides an empirical study on the identification of critical success factors (CSFs) of implementation total quality management (TQM) in Libyan construction industry. Six factors with 53 items were identified to develop questionnaires and to develop roadmap through which the Libyan construction companies could implement quality management.
|Publication status||Published - 2014|
|Event||4th International Conference on Industrial Engineering and Operations Management - Bali, Indonesia, Bali, Indonesia|
Duration: 7 Jan 2014 → 9 Jan 2014
|Conference||4th International Conference on Industrial Engineering and Operations Management|
|Abbreviated title||IEOM 2014|
|Period||7/01/14 → 9/01/14|
Bibliographical noteThe full text is available from: http://ieomsociety.org/ieom2014/pdfs/94.pdf
- Total quality management (TQM)
- Libyan construction industry (LCI) critical success factors (CSFs)
Gharbal, N., Sagoo, A., & Shibani, A. (2014). Critical Quality Factors and Financial Performance of the Libyan Construction Firms. 432-441. Paper presented at 4th International Conference on Industrial Engineering and Operations Management, Bali, Indonesia.