Critical enablers for knowledge creation process: Synthesizing the literature

Majid Nejatian, Mehran Nejati, Mohammad Hossein Zarei, Somaye Soltani

Research output: Contribution to journalArticlepeer-review

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Purpose: Given the growing importance of knowledge management system in today’s competitive markets, the paper aims at studying the concepts of knowledge creation process (KCP) and knowledge management enablers (KMEs) and highlighting the effect of KME variables on the KCP by conducting a comprehensive survey of the literature.

Design/methodology/approach: After gathering a great number of relevant papers from different academic databases, appropriate works are selected based on several criteria (importance, recentness, and relevance). The papers are integrated and classified to provide a detailed survey on the literature and shed light upon the paths for future research in the area.

Findings: The survey outcome indicates that the impact of KMEs on the KCP is quite significant. Moreover, most of the studies conducted on different case studies express that collaboration, trust, and learning (variables of organization culture enabler), T-shaped skills (variable of employees enabler), and information technology support (variable of technology enabler) have direct and positive effect on KCP, while centralization and formalization (variables of organization structure enabler) have direct and negative effect on the KCP.

Originality/value: The paper and its findings can provide a guideline for organizational managers to identify the relationships among the elements of knowledge management system, especially KMEs and KCP, and promote their organizational performance
Original languageEnglish
Pages (from-to)105-119
Number of pages15
JournalGlobal Business and Management Research
Issue number2-3
Publication statusPublished - 2013
Externally publishedYes


  • Knowledge Management
  • Knowledge Management Enablers (KMEs)
  • Knowledge Creation Process (KCP)


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