Client engagement in psychotherapeutic treatment and associations with client characteristics, therapist characteristics, and treatment factors

Emma Holdsworth, Erica Bowen, Sarah J. Brown, Douglas Howat

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    107 Citations (Scopus)
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    Client engagement has been associated with positive psychotherapeutic outcomes, yet it is relatively under-theorized. The aims of this review were to establish how client engagement with psychotherapeutic interventions targeting psychological or behavioral change has been operationally defined and assessed, and the associated client characteristics, therapist characteristic, and treatment factors. Seventy-nine studies were selected for review, revealing inconsistent definitions and assessments of engagement and a broad array of client characteristics and treatment factors investigated. Attendance was frequently used as a proxy for engagement, but may not be reliable. Participation or involvement in conjunction with homework compliance which reflects clients' efforts within and between sessions may more reliably reflect engagement. The findings of associations between client characteristics and engagement variables were equivocal, although clients' capacities to address their problems tended to be positively associated with engagement. Nearly all therapist characteristics, particularly therapists' interpersonal skills, and most treatment factors, particularly strengths-based approaches and the therapeutic relationship, were positively associated with engagement. A theory of engagement that characterizes the function and inter-relations of variables across different psychotherapeutic settings is needed.
    Original languageEnglish
    Pages (from-to)428-450
    Number of pages23
    JournalClinical Psychology Review
    Issue number5
    Early online date20 Jun 2014
    Publication statusPublished - 5 Jul 2014

    Bibliographical note

    NOTICE: this is the author’s version of a work that was accepted for publication in Clinical
    Psychology Review. Changes resulting from the publishing process, such as peer review,
    editing, corrections, structural formatting, and other quality control mechanisms may not be
    reflected in this document. Changes may have been made to this work since it was
    submitted for publication. A definitive version was subsequently published in Clinical
    Psychology Review, [VOL34, ISSUE5, (2014)] DOI 10.1016/j.cpr.2014.06.004


    • Client
    • Engagement
    • Intervention
    • Program
    • Psychotherapy
    • Treatment


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