Caring for and caring about part 3: Using an adapted model of care to manage change.

This last in a three-part series discusses how care home managers can use the adapted Caring For and Caring About (CFCA) model to lead organisational change management to develop a remedial culture.
Part 1 of this series explored the nature of the caring relationship and outlined the CFCA model, which staff can use to move from a protective focus of “caring for” to a remedial focus of “caring about” residents. Part 2 showed how staff can use the model in practice to promote a remedial care approach.