Car insurance fraud: The role of vehicle repair workshops

Ana Maria Macedo; Cristiana Viana Cardoso; Joana Sofia Marques Neto; Catarina Amaral da Costa Brás da Cunha

doi:10.1016/j.ijlcj.2021.100456

Car insurance fraud: The role of vehicle repair workshops

Ana Maria Macedo, Cristiana Viana Cardoso, Joana Sofia Marques Neto, Catarina Amaral da Costa Brás da Cunha

School of Psychological, Social and Behavioural Sciences

Research output: Contribution to journal › Article › peer-review

Abstract

This article explores the role of vehicle repair workshops in car insurance fraud and how they might contribute to the reduction or increment of this type of crime, which has been an overlooked research area. The data collection method used was on-site semi-structured interviews through a convenience sample of twenty vehicle repair workshops in Oporto (Portugal). The results revealed that vehicle repair workshops facilitate insurance fraud mainly by cooperating with the vehicles owners and by not reporting their fraudulent attempts and practices to the authorities nor to the insurance company. As one of the actors involved in the dynamics of insurance fraud, vehicle repair workshops have the potential to prevent those crimes.

Original language	English
Article number	100456
Journal	International Journal of Law, Crime and Justice
Volume	65
Early online date	29 Jan 2021
DOIs	https://doi.org/10.1016/j.ijlcj.2021.100456
Publication status	E-pub ahead of print - 29 Jan 2021

Bibliographical note

Publisher Copyright:
© 2021 Elsevier Ltd

Keywords

Fraud
Insurance
Vehicle
Vehicle repair workshops

ASJC Scopus subject areas

Sociology and Political Science
Political Science and International Relations
Law

Access to Document

10.1016/j.ijlcj.2021.100456

Link to publication in Scopus

Embargoed Document

Manuscript reviewed
Accepted author manuscript, 317 KB
Licence: CC BY-NC-ND
Embargo ends: 29/07/22

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abstract = "This article explores the role of vehicle repair workshops in car insurance fraud and how they might contribute to the reduction or increment of this type of crime, which has been an overlooked research area. The data collection method used was on-site semi-structured interviews through a convenience sample of twenty vehicle repair workshops in Oporto (Portugal). The results revealed that vehicle repair workshops facilitate insurance fraud mainly by cooperating with the vehicles owners and by not reporting their fraudulent attempts and practices to the authorities nor to the insurance company. As one of the actors involved in the dynamics of insurance fraud, vehicle repair workshops have the potential to prevent those crimes.",

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