Car insurance fraud: The role of vehicle repair workshops

Ana Maria Macedo, Cristiana Viana Cardoso, Joana Sofia Marques Neto, Catarina Amaral da Costa Brás da Cunha

Research output: Contribution to journalArticlepeer-review

1 Citation (Scopus)


This article explores the role of vehicle repair workshops in car insurance fraud and how they might contribute to the reduction or increment of this type of crime, which has been an overlooked research area. The data collection method used was on-site semi-structured interviews through a convenience sample of twenty vehicle repair workshops in Oporto (Portugal). The results revealed that vehicle repair workshops facilitate insurance fraud mainly by cooperating with the vehicles owners and by not reporting their fraudulent attempts and practices to the authorities nor to the insurance company. As one of the actors involved in the dynamics of insurance fraud, vehicle repair workshops have the potential to prevent those crimes.

Original languageEnglish
Article number100456
JournalInternational Journal of Law, Crime and Justice
Early online date29 Jan 2021
Publication statusPublished - Jun 2021

Bibliographical note

Publisher Copyright:
© 2021 Elsevier Ltd


  • Fraud
  • Insurance
  • Vehicle
  • Vehicle repair workshops

ASJC Scopus subject areas

  • Sociology and Political Science
  • Political Science and International Relations
  • Law


Dive into the research topics of 'Car insurance fraud: The role of vehicle repair workshops'. Together they form a unique fingerprint.

Cite this