Can we talk? – the impact of conversational interfaces on human autonomy teaming perception, performance and situation awareness

Adam Bogg, Andrew Parkes, Mike Bromfield

Research output: Chapter in Book/Report/Conference proceedingChapter

Abstract

Human Autonomy Teaming (HAT) research has established that communication provides the key to building a teaming relationship between humans and autonomous agents (synthetic teammates). We hypothesised that a greater semblance of teaming could be achieved through more natural forms of audio-voice communication. In this study we evaluated the impact that providing a conversational interface (a voice) to the synthetic teammate had on the performance, SA and perception of teaming of the human teammate. Twenty-four participants conducted experimental trials on a computer-based task adapted from a LOA test method developed by Endsley and Kaber [8]. The results show that voice communication from the synthetic teammate can have a positive effect on human performance and perception of teaming; however, the pattern of improvement varied between different team structures.
Original languageEnglish
Title of host publicationIntelligent Human Systems Integration - Proceedings of the 3rd International Conference on Intelligent Human Systems Integration IHSI 2020
Subtitle of host publicationIntegrating People and Intelligent Systems
EditorsTareq Ahram, Waldemar Karwowski, Alberto Vergnano, Francesco Leali, Redha Taiar
PublisherSpringer
Pages938-944
Number of pages7
ISBN (Electronic)9783030395124
ISBN (Print)9783030395117
DOIs
Publication statusE-pub ahead of print - 22 Jan 2020
Event 3rd International Conference on Intelligent Human Systems Integration - Modena, Italy
Duration: 19 Feb 202021 Feb 2020

Publication series

NameAdvances in Intelligent Systems and Computing
Volume1131 AISC
ISSN (Print)2194-5357
ISSN (Electronic)2194-5365

Conference

Conference 3rd International Conference on Intelligent Human Systems Integration
Abbreviated titleIHSI 2020
CountryItaly
CityModena
Period19/02/2021/02/20

Keywords

  • Human Autonomy Teaming
  • LOA
  • Voice communication

ASJC Scopus subject areas

  • Control and Systems Engineering
  • Computer Science(all)

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