Can we talk? – the impact of conversational interfaces on human autonomy teaming perception, performance and situation awareness

Adam Bogg, Andrew Parkes, Mike Bromfield

    Research output: Chapter in Book/Report/Conference proceedingChapterpeer-review

    2 Citations (Scopus)

    Abstract

    Human Autonomy Teaming (HAT) research has established that communication provides the key to building a teaming relationship between humans and autonomous agents (synthetic teammates). We hypothesised that a greater semblance of teaming could be achieved through more natural forms of audio-voice communication. In this study we evaluated the impact that providing a conversational interface (a voice) to the synthetic teammate had on the performance, SA and perception of teaming of the human teammate. Twenty-four participants conducted experimental trials on a computer-based task adapted from a LOA test method developed by Endsley and Kaber [8]. The results show that voice communication from the synthetic teammate can have a positive effect on human performance and perception of teaming; however, the pattern of improvement varied between different team structures.
    Original languageEnglish
    Title of host publicationIntelligent Human Systems Integration - Proceedings of the 3rd International Conference on Intelligent Human Systems Integration IHSI 2020
    Subtitle of host publicationIntegrating People and Intelligent Systems
    EditorsTareq Ahram, Waldemar Karwowski, Alberto Vergnano, Francesco Leali, Redha Taiar
    PublisherSpringer
    Pages938-944
    Number of pages7
    ISBN (Electronic)9783030395124
    ISBN (Print)9783030395117
    DOIs
    Publication statusE-pub ahead of print - 22 Jan 2020
    Event3rd International Conference on Intelligent Human Systems Integration - Modena, Italy
    Duration: 19 Feb 202021 Feb 2020

    Publication series

    NameAdvances in Intelligent Systems and Computing
    Volume1131 AISC
    ISSN (Print)2194-5357
    ISSN (Electronic)2194-5365

    Conference

    Conference3rd International Conference on Intelligent Human Systems Integration
    Abbreviated titleIHSI 2020
    Country/TerritoryItaly
    CityModena
    Period19/02/2021/02/20

    Keywords

    • Human Autonomy Teaming
    • LOA
    • Voice communication

    ASJC Scopus subject areas

    • Control and Systems Engineering
    • Computer Science(all)

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