Business-to-consumer relationships

Harjit Sekhon, Sanjit Roy

    Research output: Chapter in Book/Report/Conference proceedingChapterpeer-review

    Original languageEnglish
    Title of host publicationThe SAGE Encyclopedia of Quality and the Service Economy
    EditorsSu Mi Dahlgaard-Park
    PublisherSAGE Publications
    Pages53-54
    Number of pages2
    ISBN (Print)9781452256726
    Publication statusPublished - 2015

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