@inbook{46dfadd6eddf4ff7b1c5f9dc3f513e8b,
title = "Building Empathy with the User",
keywords = "empathy, threshold concepts, ergonomics, user-centered approach, role play, experiential learning",
author = "Louise Moody and Elaine Mackie and Sarah Davies",
note = "The full text of this item is not available from the repository.",
year = "2011",
month = jun,
language = "English",
isbn = "9781420046212",
pages = "177--198",
editor = "Waldemar Karwowski and Marcelo Soares and Stanton, {Neville A.}",
booktitle = "Handbook of Human Factors and Ergonomics in Consumer Product Design",
publisher = "CRC Press",
address = "United Kingdom",
}