Building Empathy with the User

Louise Moody, Elaine Mackie, Sarah Davies

Research output: Chapter in Book/Report/Conference proceedingChapter

7 Citations (Scopus)
Original languageEnglish
Title of host publicationHandbook of Human Factors and Ergonomics in Consumer Product Design
EditorsWaldemar Karwowski, Marcelo Soares, Neville A. Stanton
PublisherCRC Press
Number of pages22
ISBN (Print)9781420046212, 9781420046243
Publication statusPublished - Jun 2011

Bibliographical note

The full text of this item is not available from the repository.


  • empathy
  • threshold concepts
  • ergonomics
  • user-centered approach
  • role play
  • experiential learning

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