@article{bf70228888d74fa7878ec55a9d6c3d6e,
title = "ARREST: From work practices to redesign for usability",
keywords = "user-requirements, support management, user-centred design and evaluation",
author = "Rahat Iqbal and Nazaraf Shah and Anne James and J. Duursma",
note = "The full text of this item is not available from the repository.",
year = "2011",
month = feb,
doi = "10.1016/j.eswa.2010.05.011",
language = "English",
volume = "38",
pages = "1182--1192",
journal = "Expert Systems with Applications",
issn = "0957-4174",
publisher = "Permagon Press",
number = "2",
}