Aligning security and privacy: The case of Deep Packet Inspection

Sara Degli Esposti, Vincenzo Pavone, Elvira Santiago-Gomez

Research output: Chapter in Book/Report/Conference proceedingChapterpeer-review

8 Citations (Scopus)
213 Downloads (Pure)


This chapter aims at shedding light on the complex phenomenon represented
by public resistance to, or acceptance of, surveillance technologies used to ensure human security, by offering insights on a particular surveillance technology, which is Deep Packet Inspection (DPI). We rely on both quantitative data gathered in six European countries and qualitative data gathered in the UK to draw our conclusions. Based on the analysis of the data, we offer evidence of the detrimental effects that a technology’s perceived degree of intrusiveness exercises on technology perceived effectiveness. In other words, we find empirical support for the claim that security and privacy, being part of a broader concept of human security, are compatible rather than antagonistic dimensions. In addition, we offer preliminary evidence of the negative effects caused by the adoption of blanket-surveillance security strategies on end-users’ perceptions.
Original languageEnglish
Title of host publicationSurveillance, Privacy and Security: Citizens’ Perspectives
EditorsRocco Bellanova, Johann Čas, J. Peter Burgess, Michael Friedewald, Walter Peissl
Place of PublicationLondon
ISBN (Electronic) 9781317213543
Publication statusPublished - 16 Mar 2017

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