A user perspective of QoS for ubiquitous collaborating systems

    Research output: Chapter in Book/Report/Conference proceedingConference proceeding

    4 Citations (Scopus)

    Abstract

    While we have seen a successful move towards a rapid proliferation of CSCW integration through web technology including artificial intelligence techniques, still a significant work needs to be done in order to provide Quality of Service (QoS), particularly addressing the issues of QoS in terms of user requirements. In this paper, we present an approach based on ethnography and multi-agents systems to address these issues in an effective way by mapping a user mental model onto agents. We apply ethnographic approach in order to understand and explain the semantics, functionality and detailed user requirements of CSCW Systems. Secondly, we employ artificial intelligent agents for communication and collaboration purposes based on user profile and preferences. In this paper, we also demonstrate the usefulness of this approach by presenting a real life case study of two CSCW (Computer Supported Cooperative Work) systems.

    Original languageEnglish
    Title of host publicationProceedings - 2006 10th International Conference on Computer Supported Cooperative Work in Design, CSCWD 2006
    PublisherIEEE
    Pages219-223
    Number of pages5
    ISBN (Print)1424401658, 9781424401659
    DOIs
    Publication statusPublished - 2006
    Event2006 10th International Conference on Computer Supported Cooperative Work in Design, CSCWD 2006 - Nanjing, China
    Duration: 3 May 20065 May 2006

    Conference

    Conference2006 10th International Conference on Computer Supported Cooperative Work in Design, CSCWD 2006
    CountryChina
    CityNanjing
    Period3/05/065/05/06

    Fingerprint

    Computer supported cooperative work
    Quality of service
    Intelligent agents
    Multi agent systems
    Artificial intelligence
    Semantics
    Communication

    Keywords

    • CSCW systems
    • Ethnography
    • Intelligent agents
    • Quality of Service (QoS)

    ASJC Scopus subject areas

    • Computer Graphics and Computer-Aided Design
    • Software

    Cite this

    Iqbal, R., Shah, N. H., James, A., Younas, M., & Chao, K. M. (2006). A user perspective of QoS for ubiquitous collaborating systems. In Proceedings - 2006 10th International Conference on Computer Supported Cooperative Work in Design, CSCWD 2006 (pp. 219-223). [4019072] IEEE. https://doi.org/10.1109/CSCWD.2006.253219

    A user perspective of QoS for ubiquitous collaborating systems. / Iqbal, Rahat; Shah, Nazaraf Hussain; James, Anne; Younas, Muhammad; Chao, Kuo Ming.

    Proceedings - 2006 10th International Conference on Computer Supported Cooperative Work in Design, CSCWD 2006. IEEE, 2006. p. 219-223 4019072.

    Research output: Chapter in Book/Report/Conference proceedingConference proceeding

    Iqbal, R, Shah, NH, James, A, Younas, M & Chao, KM 2006, A user perspective of QoS for ubiquitous collaborating systems. in Proceedings - 2006 10th International Conference on Computer Supported Cooperative Work in Design, CSCWD 2006., 4019072, IEEE, pp. 219-223, 2006 10th International Conference on Computer Supported Cooperative Work in Design, CSCWD 2006, Nanjing, China, 3/05/06. https://doi.org/10.1109/CSCWD.2006.253219
    Iqbal R, Shah NH, James A, Younas M, Chao KM. A user perspective of QoS for ubiquitous collaborating systems. In Proceedings - 2006 10th International Conference on Computer Supported Cooperative Work in Design, CSCWD 2006. IEEE. 2006. p. 219-223. 4019072 https://doi.org/10.1109/CSCWD.2006.253219
    Iqbal, Rahat ; Shah, Nazaraf Hussain ; James, Anne ; Younas, Muhammad ; Chao, Kuo Ming. / A user perspective of QoS for ubiquitous collaborating systems. Proceedings - 2006 10th International Conference on Computer Supported Cooperative Work in Design, CSCWD 2006. IEEE, 2006. pp. 219-223
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