A quality function deployment approach for supplier selection problem using ANP

Sara Karami, Faranak Pourasadollah, Soroush Avakh Darestani, Somayeh Ghasedi

Research output: Contribution to journalArticle

5 Citations (Scopus)

Abstract

Supplier selection and evaluation have become one of the major decisions for managers in production and operations management sections for both industry and service environments. This research presents a new model that is gained by combination of house of quality (HOQ) which is a part of quality function development (QFD) utilising analytical network process (ANP) to select the appropriate supplier. This study begins with identification of features that purchased products should have them (WHAT's, internal variable) to satisfy companies requirements, then create criteria to evaluate suppliers (HOW) to rank suppliers based on merit index to determine relative importance of factors in QFD used ANP.
Original languageEnglish
Pages (from-to)161-178
Number of pages18
JournalInternational Journal of Logistics Systems and Management
Volume20
Issue number2
Early online date2 Feb 2015
DOIs
Publication statusPublished - 2015
Externally publishedYes

Keywords

  • supplier selection
  • analytical network process
  • ANP
  • supplier evaluation
  • production management
  • operations management
  • industrial sector
  • service industry
  • house of quality
  • HOQ
  • QFD
  • enablers
  • quality function deployment
  • product requirements
  • supplier ranking
  • merit indexing

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