@article{77a2c828517a434b9373f76437cee950,
title = "A QoS perspective on exception diagnosis in service-oriented computing",
keywords = "QoS, exception diagnoses, heuristic classfication, multi-agent systems",
author = "Nazaraf Shah and Rahat Iqbal and K. Iqbal and Anne James",
note = "The full text is available free from the link given.",
year = "2009",
doi = "10.3217/jucs-015-09-1871",
language = "English",
volume = "15",
pages = "1871--1885",
journal = "Journal of Universal Computer Science",
issn = "0948-695X",
publisher = "Graz University of Technology, Institut f{\"u}r Informationssysteme und Computer Medien",
number = "9",
}