Abstract
Data envelopment analysis (DEA) is a well-known and widely used method for performance evaluation in a set of homogeneous units. We propose a new bi-level DEA model for efficiency measurement and target setting. The fundamental novelty of the proposed model is threefold. We: (1) set both efficiency and profit concurrently as targets; (2) limit the amount of changes in the inputs and outputs to prevent unachievable targets; and (3) predict some targets for efficient units beyond the inefficient ones. We present a case study in the banking industry to demonstrate the efficacy of efficiency measurement and target setting in the proposed models.
Original language | English |
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Article number | 106877 |
Journal | Measurement: Journal of the International Measurement Confederation |
Volume | 147 |
Early online date | 31 Jul 2019 |
DOIs | |
Publication status | Published - 1 Dec 2019 |
Externally published | Yes |
Keywords
- Benchmarking
- Bi-level programming
- Data envelopment analysis
- Efficiency planning
- Target setting
ASJC Scopus subject areas
- Instrumentation
- Electrical and Electronic Engineering