A Model of organizational innovation implementation effectiveness in small to medium firms

Sukanlaya Sawang, Kerrie L. Unsworth

Research output: Chapter in Book/Report/Conference proceedingChapterpeer-review


The present study aims to validate the current best-practice model of implementation effectiveness in small and mid-size businesses. Data from 135 organizations largely confirm the original model across various types of innovation. In addition, we extended this work by highlighting the importance of human resources in implementation effectiveness and the consequences of innovation effectiveness on future adoption attitudes. We found that the availability of skilled employees was positively related to implementation effectiveness. Furthermore, organizations that perceived a high level of benefits from implemented innovations were likely to have a positive attitude towards future innovation adoption. The implications of our improvements to the original model of implementation effectiveness are discussed.

Original languageEnglish
Title of host publicationPromoting Innovation In New Ventures And Small- And Medium-sized Enterprises
Subtitle of host publicationSeries on Technology Management
Editors Joe Tidd
PublisherWorld Scientific Publishing Co. Pte Ltd
Number of pages23
ISBN (Electronic)9781786343482
Publication statusPublished - 15 Sept 2017
Externally publishedYes

Bibliographical note

Publisher Copyright:
© 2018 by World Scientific Publishing Europe Ltd.


  • implementation
  • innovation effectiveness
  • Innovation management
  • SMEs

ASJC Scopus subject areas

  • Economics, Econometrics and Finance(all)
  • Business, Management and Accounting(all)


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