A methodological framework to identify and measure tacit knowledge-based resources within organisations

Alexeis Garcia-Perez, Amit Mitra.

Research output: Chapter in Book/Report/Conference proceedingConference proceedingpeer-review


Contextual complexities as a result of nature of knowledge based resources of organisations are increasingly the basis of competitive advantage. In the third generation of KM theories and techniques, intra-organisational flows of knowledge resources have become as important as the resources themselves. Management of such flows is an imperative rather than an alternative for most organisations. When attempting to implement effective KM strategies, most organisations assume complete awareness of what knowledge-based resources they own and which elements of these needs to be shared. However, such an assumption may not always be valid. While many scholars have conducted research into measurement and management of explicit knowledge, limited progress has been made in applying similar processes to tacit knowledge resources. The KM research and practice communities agree on importance of identifying and measuring tacit knowledge-based resources, while absence of suitable instruments designed to apply on it continues to be a problem. This paper outlines a method to identify and measure organisational tacit knowledge-based resources based on the concepts of tacit knowledge stocks, their intra-organisational flows and enablers and inhibitors of such flows. The research paper describes such a method and the process of its validation, performed within a research and development organisation.

Original languageEnglish
Title of host publicationECKM 2007 - 8th European Conference on Knowledge Management 2007
Number of pages7
Publication statusPublished - 1 Dec 2007
Externally publishedYes
Event8th European Conference on Knowledge Management, ECKM 2007 - Barcelona, Spain
Duration: 6 Sept 20077 Sept 2007


Conference8th European Conference on Knowledge Management, ECKM 2007


  • Kacit knowledge flows
  • Kacit knowledge stocks
  • Knowledge discovery
  • Knowledge enablers
  • Knowledge inhibitors
  • Organisational tacit knowledge

ASJC Scopus subject areas

  • Information Systems and Management
  • Management Science and Operations Research


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