A Link Between Trust in Technology and Glance Allocation in On-Road Driving

Claudia Geitner; Ben D Sawyer; S Birrell; P Jennings; L Skyrypchuk; Bruce Mehler; Bryan Reimer

doi:10.17077/drivingassessment.1645

A Link Between Trust in Technology and Glance Allocation in On-Road Driving

Claudia Geitner, Ben D Sawyer, S Birrell, P Jennings, L Skyrypchuk, Bruce Mehler, Bryan Reimer

Research output: Chapter in Book/Report/Conference proceeding › Conference proceeding › peer-review

Abstract

This paper examines whether there is an association between pre-exposure trust in technology and subsequent glance behavior when interacting with a technology that was relatively novel for the majority of participants. After rating their level of trust in technology on a questionnaire, participants drove one of two vehicle models on a highway and engaged in a voice-based navigation address entry task. Subjective ratings of trust in new car technologies were found to be significantly positively correlated with a higher frequency of glances across all coded glance regions during the task. In one of the voice-interface implementations, these higher ratings of trust were also associated with a higher frequency of glances to the user interface, but with fewer long duration (>2s) glances per minute. A lower trust in technology in general showed some association with taking more time to complete interactions. The findings are discussed as highlighting the potential value of further research into the associations between trust and visual scanning behavior.

Original language	English
Title of host publication	PROCEEDINGS of the Ninth International Driving Symposium on Human Factors in Driver Assessment, Training and Vehicle Design
Publisher	University of Iowa
Pages	263-269
Number of pages	7
DOIs	https://doi.org/10.17077/drivingassessment.1645
Publication status	Published - 28 Jun 2017
Externally published	Yes
Event	9th International Driving Symposium on Human Factors in Driver Assessment, Training, and Vehicle Design: driving assessment 2017 - Manchester, United States Duration: 26 Jun 2017 → 29 Jun 2017

Conference

Conference	9th International Driving Symposium on Human Factors in Driver Assessment, Training, and Vehicle Design
Country/Territory	United States
City	Manchester
Period	26/06/17 → 29/06/17

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10.17077/drivingassessment.1645

Cite this

Geitner, C., Sawyer, B. D., Birrell, S., Jennings, P., Skyrypchuk, L., Mehler, B., & Reimer, B. (2017). A Link Between Trust in Technology and Glance Allocation in On-Road Driving. In PROCEEDINGS of the Ninth International Driving Symposium on Human Factors in Driver Assessment, Training and Vehicle Design (pp. 263-269). University of Iowa. https://doi.org/10.17077/drivingassessment.1645

A Link Between Trust in Technology and Glance Allocation in On-Road Driving. / Geitner, Claudia; Sawyer, Ben D; Birrell, S et al.
PROCEEDINGS of the Ninth International Driving Symposium on Human Factors in Driver Assessment, Training and Vehicle Design . University of Iowa, 2017. p. 263-269.

Research output: Chapter in Book/Report/Conference proceeding › Conference proceeding › peer-review

Geitner, C, Sawyer, BD, Birrell, S, Jennings, P, Skyrypchuk, L, Mehler, B & Reimer, B 2017, A Link Between Trust in Technology and Glance Allocation in On-Road Driving. in PROCEEDINGS of the Ninth International Driving Symposium on Human Factors in Driver Assessment, Training and Vehicle Design . University of Iowa, pp. 263-269, 9th International Driving Symposium on Human Factors in Driver Assessment, Training, and Vehicle Design, Manchester, Vermont, United States, 26/06/17. https://doi.org/10.17077/drivingassessment.1645

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title = "A Link Between Trust in Technology and Glance Allocation in On-Road Driving",

abstract = "This paper examines whether there is an association between pre-exposure trust in technology and subsequent glance behavior when interacting with a technology that was relatively novel for the majority of participants. After rating their level of trust in technology on a questionnaire, participants drove one of two vehicle models on a highway and engaged in a voice-based navigation address entry task. Subjective ratings of trust in new car technologies were found to be significantly positively correlated with a higher frequency of glances across all coded glance regions during the task. In one of the voice-interface implementations, these higher ratings of trust were also associated with a higher frequency of glances to the user interface, but with fewer long duration (>2s) glances per minute. A lower trust in technology in general showed some association with taking more time to complete interactions. The findings are discussed as highlighting the potential value of further research into the associations between trust and visual scanning behavior.",

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A Link Between Trust in Technology and Glance Allocation in On-Road Driving

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