A general approach to ethnographic analysis for systems design

Rahat Iqbal; Richard Gatward; Anne James

doi:10.1145/1085313.1085324

A general approach to ethnographic analysis for systems design

Rahat Iqbal, Richard Gatward, Anne James

Coventry University

Technische Universiteit Eindhoven

Research output: Chapter in Book/Report/Conference proceeding › Conference proceeding › peer-review

16 Citations (Scopus)

Abstract

An important aspect of designing for ubiquitous collaborating systems is addressing the needs of the culture in which the system is to be applied. The value of ethnographic analysis in this respect is gaining increasing acceptance, Such analysis provides a 'rich' and 'concrete' portrayal of the situation and thus helps systematic design of any system where collaboration and communication between actors is paramount. A discussion of these issues has recently been presented in [1]. This paper takes these issues further by considering 'EthnoMociel' as an approach to generalisation of the method to any system demonstrating these features.

Original language	English
Title of host publication	Proceedings of the 23rd International Conference on Design of Communication - Documenting and Designing for Pervasive Information
Editors	S. Tilley, R. Newman
Publisher	ACM
Pages	34-40
Number of pages	7
ISBN (Print)	1595931759, 9781595931757
DOIs	https://doi.org/10.1145/1085313.1085324
Publication status	Published - 2005
Event	23rd International Conference on Design of Communication: Documenting and Designing for Pervasive Information - Coventry, United Kingdom Duration: 21 Sept 2005 → 23 Sept 2005 Conference number: 23

Conference

Conference	23rd International Conference on Design of Communication
Abbreviated title	SIGDOC'05
Country/Territory	United Kingdom
City	Coventry
Period	21/09/05 → 23/09/05

Keywords

Analysis and Design
Collaboration
Communication
Document Management System
Ethnographic Heuristics
Generalisation
Guidelines

ASJC Scopus subject areas

Engineering(all)

Access to Document

10.1145/1085313.1085324

Cite this

A general approach to ethnographic analysis for systems design. / Iqbal, Rahat; Gatward, Richard; James, Anne.
Proceedings of the 23rd International Conference on Design of Communication - Documenting and Designing for Pervasive Information. ed. / S. Tilley; R. Newman. ACM, 2005. p. 34-40.

Research output: Chapter in Book/Report/Conference proceeding › Conference proceeding › peer-review

Iqbal, R, Gatward, R & James, A 2005, A general approach to ethnographic analysis for systems design. in S Tilley & R Newman (eds), Proceedings of the 23rd International Conference on Design of Communication - Documenting and Designing for Pervasive Information. ACM, pp. 34-40, 23rd International Conference on Design of Communication, Coventry, United Kingdom, 21/09/05. https://doi.org/10.1145/1085313.1085324

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AB - An important aspect of designing for ubiquitous collaborating systems is addressing the needs of the culture in which the system is to be applied. The value of ethnographic analysis in this respect is gaining increasing acceptance, Such analysis provides a 'rich' and 'concrete' portrayal of the situation and thus helps systematic design of any system where collaboration and communication between actors is paramount. A discussion of these issues has recently been presented in [1]. This paper takes these issues further by considering 'EthnoMociel' as an approach to generalisation of the method to any system demonstrating these features.

KW - Analysis and Design

KW - Collaboration

KW - Communication

KW - Document Management System

KW - Ethnographic Heuristics

KW - Generalisation

KW - Guidelines

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BT - Proceedings of the 23rd International Conference on Design of Communication - Documenting and Designing for Pervasive Information

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ER -

A general approach to ethnographic analysis for systems design

Abstract

Conference

Keywords

ASJC Scopus subject areas

Access to Document

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