A general approach to ethnographic analysis for systems design

Rahat Iqbal, Richard Gatward, Anne James

Research output: Chapter in Book/Report/Conference proceedingConference proceeding

13 Citations (Scopus)

Abstract

An important aspect of designing for ubiquitous collaborating systems is addressing the needs of the culture in which the system is to be applied. The value of ethnographic analysis in this respect is gaining increasing acceptance, Such analysis provides a 'rich' and 'concrete' portrayal of the situation and thus helps systematic design of any system where collaboration and communication between actors is paramount. A discussion of these issues has recently been presented in [1]. This paper takes these issues further by considering 'EthnoMociel' as an approach to generalisation of the method to any system demonstrating these features.

Original languageEnglish
Title of host publicationProceedings of the 23rd International Conference on Design of Communication - Documenting and Designing for Pervasive Information
EditorsS. Tilley, R. Newman
PublisherACM
Pages34-40
Number of pages7
ISBN (Print)1595931759, 9781595931757
DOIs
Publication statusPublished - 2005
Event23rd International Conference on Design of Communication: Documenting and Designing for Pervasive Information - Coventry, United Kingdom
Duration: 21 Sep 200523 Sep 2005

Conference

Conference23rd International Conference on Design of Communication
CountryUnited Kingdom
CityCoventry
Period21/09/0523/09/05

Keywords

  • Analysis and Design
  • Collaboration
  • Communication
  • Document Management System
  • Ethnographic Heuristics
  • Generalisation
  • Guidelines

ASJC Scopus subject areas

  • Engineering(all)

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  • Cite this

    Iqbal, R., Gatward, R., & James, A. (2005). A general approach to ethnographic analysis for systems design. In S. Tilley, & R. Newman (Eds.), Proceedings of the 23rd International Conference on Design of Communication - Documenting and Designing for Pervasive Information (pp. 34-40). ACM. https://doi.org/10.1145/1085313.1085324