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A customer loyalty formation model in electronic commerce
Nader Sohrabi Safa, M.A. Ismail
Universiti Malaya
Research output
:
Contribution to journal
›
Article
›
peer-review
61
Citations (Scopus)
Overview
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Social Sciences
Electronic Engineering
100%
Simulation Mode
40%
Loyalty
30%
Customer
30%
Satisfaction
30%
Regression Analysis
20%
Time
20%
Conceptual Framework
10%
Costs
10%
Research
10%
Internet
10%
Technological Change
10%
Play
10%
Process
10%
Factor Analysis
10%
Company
10%
Respect
10%
Transformation
10%
Literature Reviews
10%
Economics, Econometrics and Finance
e-Commerce
60%
Customers
30%
Market Concentration
30%
Money
20%
Commerce
20%
Path Analysis
20%
Costs
10%
Business Environment
10%
Customer Retention
10%
Enterprise
10%
Computer Science
Electronics
100%
Internet
10%
Regression
10%
Transformations
10%
Indirect Effect
10%
Roles
10%
Path Analysis
10%
Business Environment
10%