A CRM-based pathway to improving organisational responsiveness: an empirical study

  • Luciano Batista
  • , Sally Dibb
  • , Maureen Meadows
  • , Matthew Hinton
  • , Matthew Analogbei

    Research output: Contribution to journal › Article › peer-review

    7   Link opens in a new tab Citations (Scopus)
    113 Downloads (Pure)

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