A conceptualization of factors affecting collaborative knowledge building in online environments

Samar Ghazal, Hosam Al-Samarraie, Bianca Wright

    Research output: Contribution to journalReview articlepeer-review

    28 Citations (Scopus)
    484 Downloads (Pure)

    Abstract

    Purpose
    The purpose of this paper is to address the major findings of published research on the factors influencing students’ knowledge building in an online collaborative environment.

    Design/methodology/approach
    The Preferred Reporting Items for Systematic Reviews and Meta-Analyses was used to review and synthesize existing empirical studies on knowledge building in a collaborative learning context. In total, 24 studies were identified from major electronic bibliographic databases. The research was conducted between 2017 and 2019. Results of these studies were analyzed to determine potential factors that may influence the knowledge-building process among students.

    Findings
    Factors related to interaction and participation, task, student and support were found to be the major factors driving students’ knowledge building in the online collaborative learning environment. The association between these factors and certain collaborative tasks was mapped.

    Originality/value
    Findings from this review can help decision makers of higher education in both developing and developed countries to take the necessary steps in order to promote effective knowledge-building practices in online collaborative learning. It may also help educational policy makers to understand the particulars of collaborative knowledge-building practices, so to increase organizational overall effectiveness and performance.
    Original languageEnglish
    Pages (from-to)62-89
    Number of pages28
    JournalOnline Information Review
    Volume44
    Issue number1
    Early online date22 Nov 2019
    DOIs
    Publication statusPublished - 22 Nov 2019

    Bibliographical note

    Copyright © and Moral Rights are retained by the author(s) and/ or other copyright owners. A copy can be downloaded for personal non-commercial research or study, without prior permission or charge. This item cannot be reproduced or quoted extensively from without first obtaining permission in writing from the copyright holder(s). The content must not be changed in any way or sold commercially in any format or medium without the formal permission of the copyright holders.

    Keywords

    • Knowledge building
    • Collaborative learning
    • Computer-mediated communication
    • Distributed environments

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