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2020
A CRM-based pathway to improving organisational responsiveness: an empirical study
Batista, L., Dibb, S., Meadows, M., Hinton, M. & Analogbei, M., 17 Aug 2020, In: Journal of Strategic Marketing. 28, 6, p. 494-521 28 p.Research output: Contribution to journal › Article › peer-review
Open AccessFile -
Financial capability: supporting members towards greater financial wellbeing
Appleyard, L., Dibb, S. & Aslam, H., 23 Mar 2020, Centre for Community Finance Europe Ltd. 30 p.Research output: Book/Report › Commissioned report
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Negotiating liminality following life transitions: Reflexive bricolage and liminal hotspots
Kerrane, K., Lindridge, A. & Dibb, S., 3 Dec 2020, In: European Journal of Marketing. (In-press), p. (In-press)Research output: Contribution to journal › Article › peer-review
Open AccessFile -
Organizational tensions arising from mandatory data exchange between the private and public sector: The case of financial services
Ball, K., Canhoto, A., Daniel, E., Dibb, S., Meadows, M. & Spiller, K., 1 Jun 2020, In: Technological Forecasting and Social Change. 155, 119996.Research output: Contribution to journal › Article › peer-review
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The messy realities of financial decision making and the policy implications for reducing financial vulnerability
Dibb, S., Merendino, A., Aslam, H., Appleyard, L. & Brambley, W., 2 Sep 2020.Research output: Contribution to conference › Paper
File24 Downloads (Pure) -
Whose rationality? Muddling through the messy emotional reality of financial decision-making
Dibb, S., Merendino, A., Aslam, H., Appleyard, L. & Brambley, W., 2 Nov 2020, In: Journal of Business Research. (In-press), p. (In-press)Research output: Contribution to journal › Article › peer-review
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2019
Examining the trade-off between compensation and promptness in eWOM-triggered service recovery: A restorative justice perspective
Liu, H., Jayawardhena, C., Dibb, S. & Ranaweera, C., 1 Dec 2019, In: Tourism Management. 75, p. 381-392 12 p.Research output: Contribution to journal › Article › peer-review
6 Citations (Scopus) -
Future pathways to mainstreaming community energy
Roby, H. & Dibb, S., 1 Dec 2019, In: Energy Policy. 135, 111020.Research output: Contribution to journal › Article › peer-review
Open AccessFile4 Citations (Scopus)12 Downloads (Pure) -
Institutional trustworthiness and national security governance: Evidence from six European countries
Ball, K., Degli Esposti, S., Dibb, S., Pavone, V. & Santiago-Gomez, E., Jan 2019, In: Governance: An International Journal of Policy Administration and Institutions. 32, 1, p. 103-121 19 p.Research output: Contribution to journal › Article › peer-review
Open AccessFile3 Citations (Scopus)4 Downloads (Pure) -
Managing My Money for the Just About Managing
Brambley, W., Akter, S., Appleyard, L., Aslam, H., Degli Esposti, S., Dibb, S., Monne, J., Morris, J., Nguyen, T., Oliver, M., Roby, H., Siemers, O. & Zaksaite, T., 1 Sep 2019Research output: Book/Report › Commissioned report
Open AccessFile83 Downloads (Pure) -
Trust and reciprocity effect on electronic word-of-mouth in online review communities
Gharib, R. K., Garcia-Perez, A., Dibb, S. & Iskoujina, Z., 2019, In: Journal of Enterprise Information Management. 33, 1, p. 120-138 19 p.Research output: Contribution to journal › Article › peer-review
Open AccessFile -
2018
Antecedents and consequences of chronic impulsive buying: Can impulsive buying be understood as dysfunctional self-regulation?
Fenton-O'Creevy, M., Dibb, S. & Furnham, A., Mar 2018, In: Psychology & Marketing. 35, 3, p. 175–188 13 p.Research output: Contribution to journal › Article › peer-review
Open AccessFile11 Citations (Scopus)6 Downloads (Pure) -
Beyond the security paradox: Ten criteria for a socially informed security policy
Pavone, V., Ball, K., Degli Esposti, S., Dibb, S. & Santiago-Gomez, E., 1 Aug 2018, In: Public Understanding of Science. 27, 6, p. 638-654 17 p.Research output: Contribution to journal › Article › peer-review
Open AccessFile4 Citations (Scopus)25 Downloads (Pure) -
Big Data, Big Decisions: The Impact of Big Data on Board Level Decision-Making
Merendino, A., Dibb, S., Meadows, M., Quinn, L., Wilson, D., Simkin, L. & Cahnoto, A., Dec 2018, In: Journal of Business Research. 93, p. 67-78 12 p.Research output: Contribution to journal › Article › peer-review
Open AccessFile37 Citations (Scopus)9 Downloads (Pure) -
Chinese relationship management: a qualitative study of banking in New Zealand
Chai, J. C. Y. & Dibb, S., 2018, In: Journal of Strategic Marketing. 26, 3, p. 205-222 18 p.Research output: Contribution to journal › Article › peer-review
1 Citation (Scopus) -
Community Energy: A new democratised energy system?
Roby, H. & Dibb, S., 18 Sep 2018, BIEE Consumers at the Heart of the Energy System Conference.Research output: Chapter in Book/Report/Conference proceeding › Conference proceeding › peer-review
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Community Energy: Transitioning to a new democratised energy system
Roby, H. & Dibb, S., 12 Jun 2018.Research output: Contribution to conference › Paper › peer-review
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Empirically testing the concept of value-in-behavior and its relevance for social marketing
Gordon, R., Dibb, S., Magee, C., Cooper, P. & Waitt, G., 1 Jan 2018, In: Journal of Business Research. 82, p. 56-67 12 p.Research output: Contribution to journal › Article › peer-review
Open AccessFile19 Citations (Scopus)28 Downloads (Pure) -
Powering Community Energy Through More Effective Segmentation Practice
Dibb, S. & Roby, H., 2018, In: Social Business. 8, 1, p. 3-12 10 p.Research output: Contribution to journal › Article › peer-review
Open AccessFile -
Responsible personal finance: Three fundamental questions
Appleyard, L. & Dibb, S., 1 Mar 2018, In: Social Business. 8, 1, p. 57-63 7 p.Research output: Contribution to journal › Article › peer-review
Open AccessFile -
Working-Age Money-Management Commissioning Plan Response
Appleyard, L. & Dibb, S., 9 Jul 2018, (Unpublished)Research output: Other contribution
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2017
The role of customer management capabilities in public-private partnerships
Canhoto, A. I., Meadows, M., Ball, K., Daniel, E., Dibb, S. & Spiller, K., 2017, In: Journal of Strategic Marketing. 25, 5-6, p. 384-404 21 p.Research output: Contribution to journal › Article › peer-review
Open AccessFile5 Citations (Scopus)17 Downloads (Pure) -
2016
Changing times for social marketing segmentation
Dibb, S., 1 Jan 2016, Segmentation in Social Marketing: Process, Methods and Application. Dietrich, T., Rundle-Thiele, S. & Kubacki, K. (eds.). Singapore: Springer Verlag, p. 41-59 19 p.Research output: Chapter in Book/Report/Conference proceeding › Chapter › peer-review
9 Citations (Scopus) -
Marketing: Concepts and Strategies
Dibb, S., Simkin, L., Pride, W. & Ferrell, O. C., 2016, 7th Edition ed. Cengage Learning EMEA. 816 p.Research output: Book/Report › Book › peer-review
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Market Segmentation and Segment Strategy
Simkin, L. & Dibb, S., May 2016, Marketing Theory. Baker, M. J. & Saren, M. (eds.). 3 ed. SAGE Publications, p. 251-282 31 p.Research output: Chapter in Book/Report/Conference proceeding › Chapter › peer-review
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Sustainable clothing: challenges, barriers and interventions for encouraging more sustainable consumer behaviour
Harris, F., Roby, H. & Dibb, S., 5 Apr 2016, In: International Journal of Consumer Studies. 40, 3, p. 309-318 10 p.Research output: Contribution to journal › Article › peer-review
Open AccessFile48 Citations (Scopus)695 Downloads (Pure) -
The co-production of value in digital, university-industry R&D collaborative projects
Canhoto, A. I., Quinton, S., Jackson, P. & Dibb, S., Jul 2016, In: Industrial Marketing Management. 56, p. 86-96 11 p.Research output: Contribution to journal › Article › peer-review
Open AccessFile28 Citations (Scopus)21 Downloads (Pure) -
Troubled Waters: The Transformation of Marketing in a Digital World
Quinn, L., Dibb, S., Simkin, L., Canhoto, A. & Analogbei, M., 2016, In: European Journal of Marketing. 50, 12, p. 2103-2133Research output: Contribution to journal › Article › peer-review
Open AccessFile21 Citations (Scopus)82 Downloads (Pure) -
Unpacking the interplay between organisational factors and the economic environment in the creation of consumer vulnerability
Canhoto, A. I. & Dibb, S., 12 Feb 2016, In: Journal of Marketing Management. 32, 3-4, p. 335-356 22 p.Research output: Contribution to journal › Article › peer-review
9 Citations (Scopus)