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  • 2020
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Author

  • Sally Dibb
Article

A CRM-based pathway to improving organisational responsiveness: an empirical study

Batista, L., Dibb, S., Meadows, M., Hinton, M. & Analogbei, M., 16 Dec 2018, In : Journal of Strategic Marketing. 28, 6, p. 494-521 28 p.

Research output: Contribution to journalArticle

Open Access
File

Antecedents and consequences of chronic impulsive buying: Can impulsive buying be understood as dysfunctional self-regulation?

Fenton-O'Creevy, M., Dibb, S. & Furnham, A., Mar 2018, In : Psychology & Marketing. 35, 3, p. 175–188 13 p.

Research output: Contribution to journalArticle

Open Access
File
10 Citations (Scopus)
2 Downloads (Pure)

Beyond the security paradox: Ten criteria for a socially informed security policy

Pavone, V., Ball, K., Degli Esposti, S., Dibb, S. & Santiago-Gomez, E., 1 Aug 2018, In : Public Understanding of Science. 27, 6, p. 638-654 17 p.

Research output: Contribution to journalArticle

Open Access
File
4 Citations (Scopus)
23 Downloads (Pure)

Big Data, Big Decisions: The Impact of Big Data on Board Level Decision-Making

Merendino, A., Dibb, S., Meadows, M., Quinn, L., Wilson, D., Simkin, L. & Cahnoto, A., Dec 2018, In : Journal of Business Research. 93, p. 67-78 12 p.

Research output: Contribution to journalArticle

Open Access
File
27 Citations (Scopus)
2 Downloads (Pure)

Chinese relationship management: a qualitative study of banking in New Zealand

Chai, J. C. Y. & Dibb, S., 2018, In : Journal of Strategic Marketing. 26, 3, p. 205-222 18 p.

Research output: Contribution to journalArticle

1 Citation (Scopus)

Empirically testing the concept of value-in-behavior and its relevance for social marketing

Gordon, R., Dibb, S., Magee, C., Cooper, P. & Waitt, G., 1 Jan 2018, In : Journal of Business Research. 82, p. 56-67 12 p.

Research output: Contribution to journalArticle

Open Access
File
16 Citations (Scopus)
22 Downloads (Pure)

Examining the trade-off between compensation and promptness in eWOM-triggered service recovery: A restorative justice perspective

Liu, H., Jayawardhena, C., Dibb, S. & Ranaweera, C., 1 Dec 2019, In : Tourism Management. 75, p. 381-392 12 p.

Research output: Contribution to journalArticle

4 Citations (Scopus)

Future pathways to mainstreaming community energy

Roby, H. & Dibb, S., 1 Dec 2019, In : Energy Policy. 135, p. (In-Press) 111020.

Research output: Contribution to journalArticle

3 Citations (Scopus)

Institutional trustworthiness and national security governance: Evidence from six European countries

Ball, K., Degli Esposti, S., Dibb, S., Pavone, V. & Santiago-Gomez, E., Jan 2019, In : Governance: An International Journal of Policy Administration and Institutions. 32, 1, p. 103-121 19 p.

Research output: Contribution to journalArticle

3 Citations (Scopus)

Powering Community Energy Through More Effective Segmentation Practice

Dibb, S. & Roby, H., 2018, In : Social Business. 8, 1, p. 3-12 10 p.

Research output: Contribution to journalArticle

Open Access
File
19 Downloads (Pure)

Responsible personal finance: Three fundamental questions

Appleyard, L. & Dibb, S., 1 Mar 2018, In : Social Business. 8, 1, p. 57-63 7 p.

Research output: Contribution to journalArticle

Open Access
File
15 Downloads (Pure)
Open Access
File
37 Citations (Scopus)
508 Downloads (Pure)

The co-production of value in digital, university-industry R&D collaborative projects

Canhoto, A. I., Quinton, S., Jackson, P. & Dibb, S., Jul 2016, In : Industrial Marketing Management. 56, p. 86-96 11 p.

Research output: Contribution to journalArticle

Open Access
File
21 Citations (Scopus)
16 Downloads (Pure)

The role of customer management capabilities in public-private partnerships

Canhoto, A. I., Meadows, M., Ball, K., Daniel, E., Dibb, S. & Spiller, K., 2017, In : Journal of Strategic Marketing. 25, 5-6, p. 384-404 21 p.

Research output: Contribution to journalArticle

Open Access
File
4 Citations (Scopus)
15 Downloads (Pure)

Troubled Waters: The Transformation of Marketing in a Digital World

Quinn, L., Dibb, S., Simkin, L., Canhoto, A. & Analogbei, M., 2016, In : European Journal of Marketing. 50, 12, p. 2103-2133

Research output: Contribution to journalArticle

Open Access
File
18 Citations (Scopus)
77 Downloads (Pure)
Open Access
File
58 Downloads (Pure)

Unpacking the interplay between organisational factors and the economic environment in the creation of consumer vulnerability

Canhoto, A. I. & Dibb, S., 12 Feb 2016, In : Journal of Marketing Management. 32, 3-4, p. 335-356 22 p.

Research output: Contribution to journalArticle

8 Citations (Scopus)
Book

Marketing: Concepts and Strategies

Dibb, S., Simkin, L., Pride, W. & Ferrell, O. C., 2016, 7th Edition ed. Cengage Learning EMEA. 816 p.

Research output: Book/ReportBook

Chapter

Changing times for social marketing segmentation

Dibb, S., 1 Jan 2016, Segmentation in Social Marketing: Process, Methods and Application. Dietrich, T., Rundle-Thiele, S. & Kubacki, K. (eds.). Singapore: Springer Verlag, p. 41-59 19 p.

Research output: Chapter in Book/Report/Conference proceedingChapter

6 Citations (Scopus)

Market Segmentation and Segment Strategy

Simkin, L. & Dibb, S., May 2016, Marketing Theory. Baker, M. J. & Saren, M. (eds.). 3 ed. SAGE Publications, p. 251-282 31 p.

Research output: Chapter in Book/Report/Conference proceedingChapter

Commissioned report

Managing My Money for the Just About Managing

Brambley, W., Akter, S., Appleyard, L., Aslam, H., Degli Esposti, S., Dibb, S., Monne, J., Morris, J., Nguyen, T., Oliver, M., Roby, H., Siemers, O. & Zaksaite, T., 1 Sep 2019

Research output: Book/ReportCommissioned report

Open Access
File
62 Downloads (Pure)
Conference proceeding

Community Energy: A new democratised energy system?

Roby, H. & Dibb, S., 18 Sep 2018, BIEE Consumers at the Heart of the Energy System Conference.

Research output: Chapter in Book/Report/Conference proceedingConference proceeding

Other contribution

Working-Age Money-Management Commissioning Plan Response

Appleyard, L. & Dibb, S., 9 Jul 2018, (Unpublished)

Research output: Other contribution

Paper

Community Energy: Transitioning to a new democratised energy system

Roby, H. & Dibb, S., 12 Jun 2018.

Research output: Contribution to conferencePaper