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Personal profile


Tiziana is currently employed at Coventry University (UK) in the School of Art and Design. She is involved in a number of research projects incorporating Human Factors principles in the design of products, services and processes.

Before Coventry University, she worked for four years as a Research Fellow with the Centre for Innovative Human Systems (CIHS) at Trinity College Dublin (Ireland). Before joining TCD, she collaborated with LIDEA (Laboratorio InterDipartimentale di Ergonomia Applicata) at the University of Turin (Italy) - where she obtained herPh.D. in Ergonomics and Applied Psychology in 2012.Her PhD dissertation was awarded in 2012 the ‘Best Doctoral Dissertation in Organizational Psychology and Ergonomics/Human Factors’ from the Italian Association of Psychology (AIP), Italy. Prior to working at LIDEA, she worked for ten years as a Management Consultant. This involved work with various Italian and foreign companies to improve business processes, support international commercialisation and improve training/competency. The main sectors involved included manufacturing and public sector services.

PhD Project

Title: “Ergonomic Analysis of Processes and Work Practices in a Hospital: an Embedded Single-Case Study”

Year: 2012

Domain: Health-care sector

Core Objectives: (1) How to improve efficacy and efficiency in the communication and interdependencies between the different connected departments in a hospital, and (2) how to reduce human error and improve clinical safety through organisational routines/work practices and work systems within each hospital department/unit. In so doing, theories and approaches of Human Factors/Ergonomics were undertaken. Further, many of the research outcomes were applied at the hospital.

Awards: "Best Doctoral Dissertation Award in Organizational Psychology" - Italian Association of Psychology (AIP). Italy (2012)

Research Interests

  • Organizational safety– implementation of models and approaches with respect to accidents/incidents prevention
  • Work systems performance analysis – analysis of work and processes, and how to enhance work systems competency to promote operators’ wellbeing and systems performance
  • Human Machine Interaction (HMI), incorporating psychological concepts in the design of new technology
  • Descriptive approaches to work analysis – how to uproot tacit knowledge to improve the performance in the work systems
  • Methodologically, her interests mainly lie in qualitative data analysis, and participatory methodologies


  • Qualitative research designs (action based research, participatory research, stakeholder evaluation) and analyses (e.g. Qualitative Content Analysis, Thematic Analysis, Within-Case and Cross-case Analysis, Grounded Theory) using NVivo (v. 11 Pro for Windows, ©QSR International)
  • Co-design approaches
  • Concept/Theory modelling/development
  • Process and information flow analysis, task analysis
  • Teaching/Education
  • Project Management


Education/Academic qualification

PhD Applied Psychology and Ergonomics, Universiy of Turin (Italy), Doctorate


BSc (Hons) Work and Organisational Psychology, School of Psychology, University of Turin, Italy


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Research Output 2012 2019

Ensuring a smoother and safer tram/streetcar journey with a haptic master controller.

Callari, T. C., Mortimer, M., Moody, L., Horan, B. & Lewis, R., 2019, (In preparation) In : Applied Ergonomics.

Research output: Contribution to journalArticle

Open Access
family member

MATUROLIFE: Combining Design Innovation and Material Science to Support Independent Ageing

Callari, T. C., Moody, L., Magee, P., Yang, D., Ozkan, G. & Martinez, D., 2019, In : The Design Journal. 22 (sup1), p. 2161-2162 2 p.

Research output: Contribution to journalMeeting Abstract

Materials science
Aging of materials

Reflecting on the Human Factors of the dead-man vigilance control systems on trams/streetcars.

Callari, T. C., Rowe, I., Moody, L. & Horan, B., 2019, (In preparation) In : Cognition, Technology and Work.

Research output: Contribution to journalArticle

Activities 2017 2019

  • 3 Consultancy
  • 1 Visiting an external academic institution

Deakin University

Tiziana C. Callari (Visiting researcher)
1 Mar 201930 Apr 2019

Activity: Visiting an external institutionVisiting an external academic institution

TRAM Safety and VR

Tiziana C. Callari (Consultant), Louise Moody (Consultant)
Feb 2018Jul 2019

Activity: Consultancy


Andrew Cobley (Consultant), Louise Moody (Consultant), Paul Magee (Consultant), Tiziana C. Callari (Consultant), Danying Yang (Consultant), Daryl Fox (Consultant)
Jan 2018Dec 2020

Activity: Consultancy

Data Driven Research and Innovation (DDRI) Programme

Louise Moody (Consultant), Tiziana C. Callari (Consultant), Janet Saunders (Consultant), Nikki Holliday (Consultant)
Jan 2017Jul 2018

Activity: Consultancy