Nikki Holliday

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    Personal profile



    After receiving my BSc (Hons) Psychology at the University of Leeds, and completing a Postgraduate Certificate in Social Science Research Methods at the Open University, I began working as a researcher at Coventry University’s Health Design and Technology Institute (HDTI) whilst completing an MSc in Assistive Technology. I am now working as a Design Manager at the Centre for Intelligent Healthcare, specialising in managing technology product and service design through user-centred techniques such as co-creation, co-production, usability studies, focus groups and interviews, and utilising rapid prototyping to support data collection and idea exploration with users. I have extensive research experience with service users, carers and a wide range of health and social care staff. I have experience of working on nationally funded projects such as InnovateUK, the NHS, and the Ministry of Defence, as well as commercially funded projects.


    Area of Expertise:


    • Qualitative researcher – co-creation, co-design, usability, product evaluation, product design, service design
    • Areas of interest – user-centred design, health technologies, sensor based technologies, artifical intelligence, ethics of technology

    Vision Statement

    Design Manager with over ten years’ experience and expertise in the development of tech-based products and services to support the treatment and management of long-term health conditions. I am interested in projects which utilise the possibilities of existing and future technologies including sensor based technology and artificial intelligence to address the “wicked” problems facing us today, such as the increasing pressure on health and social care systems and inequalities in access to healthcare. I am passionate about the interplay of research and design, which can be used to create technologies that are not only functional, but also desirable to those that may benefit from them.


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