Nikki Holliday

After receiving my BSc (Hons) Psychology at the University of Leeds, and completing a Postgraduate Certificate in Social Science Research Methods at the Open University, I began working as a researcher at Coventry University’s Health Design and Technology Institute (HDTI) whilst completing an MSc in Assistive Technology. I am currently a researcher at the Centre for Technology Enabled Health Research, working within the Digital Health and Innovative Methodologies (DHAIM) theme. I specialise in informing technology product and service design through user-centred techniques such as co-creation, co-production, usability studies, focus groups and interviews, and utilising rapid prototyping to support data collection and idea exploration with users. I have extensive research experience with service users, carers and a wide range of health and social care staff. I have experience of working on nationally funded projects such as the UK Technology Strategy Board (now Innovate UK), the NHS, and the Ministry of Defence.

Area of Expertise:

• Qualitative researcher – co-creation, co-design, usability, product evaluation, product design, service design
• Areas of interest – assistive technology, consumer assistive technology, telecare, user centred design
• Lecturer – product evaluation and usability

My research is inspired by the use of creative data collection methods to fully involve people in the design and development of technology and services. In particular I am interested in projects which explore the development and use of technology to support older people and those with long term health conditions to live independently. I am passionate about the interplay of research and design, which can be used to create technologies which are not only functional, but also desirable to those that may benefit from them.