Maureen Meadows — Coventry University

Personal profile

Vision Statement

I am interested in the use of data, particularly customer/consumer data, by organisations of all kinds; the analysis of “big data” to support decision-making and enhance strategic conversations; and the impact of data sharing and privacy on customer behaviours and new business models.

My research explores the use of strategy tools, such as scenario planning and visioning, during strategic conversations involving managers and other organisational stakeholders. In relation to mergers and acquisitions, I am also investigating the importance of corporate communications while the M&A deal progresses, and the factors that impact upon the success of the all-important post-merger integration phase.

Biography

Maureen Meadows is Professor of Strategic Management at the Centre for Business in Society (CBiS) at Coventry University. Maureen spent ten years at the Open University Business School, including five years as Head of Department for Strategy and Marketing, OUBS, and leader of the MBA module in strategic management. She was previously at Warwick Business School for thirteen years, where she directed the MSc in Management Science and Operational Research for five years.

Formerly Chair of the Special Interest Group in Strategy at the British Academy of Management (BAM), Maureen is now a member of BAM Council. With a background in mathematics, statistics and operational research, Maureen has over 20 years’ experience of working with customer data and analytics, both as a practitioner in the financial services sector and an academic. She has published on the progress and problems experienced by organisations working on strategic projects such as market segmentation, relationship marketing and customer relationship management.

She was a co-investigator on the Leverhulme-funded Project 'Taking Liberties?' concerning public/private blurring in the surveillance society, and she is currently a co-investigator on an EPSRC-funded project ‘Monetize Me? Privacy and the Quantified Self in the Digital Economy’.

Research Interests

strategic management; use of strategy tools; customer data, big data and data management; privacy and new business models; mergers and acquisitions

Education/Academic qualification

Doctorate, Open University

1 Jan 2015 → 4 Jun 2016

MSc, University of Warwick

1 Sep 1986 → 31 Aug 1987

Degree, University of Oxford

1 Sep 1983 → 31 Aug 1986

Fingerprint Fingerprint is based on mining the text of the person's scientific documents to create an index of weighted terms, which defines the key subjects of each individual researcher.

Technological forecasting Engineering & Materials Science

travel Social Sciences

Marketing Engineering & Materials Science

integration strategy Social Sciences

personal data Social Sciences

Blogs Engineering & Materials Science

private sector Social Sciences

terrorism Social Sciences

Network Recent external collaboration on country level. Dive into details by clicking on the dots.

Research Output 1998 2018

224 Citations
8 h-Index
19 Article
2 Chapter
1 Book
1 Editorial
1 More
- 1 Review article

A CRM-based pathway to improving organisational responsiveness: an empirical study

Batista, L., Dibb, S., Meadows, M., Hinton, M. & Analogbei, M. 19 Oct 2018 (Accepted/In press) In : Journal of Strategic Marketing. (In-press), p. (In-press)

Research output: Contribution to journal › Article

Pathway

Customer relationship management

Responsiveness

Empirical study

Empowerment

Assessing the privacy of mHealth Apps for self tracking: A heuristic evaluation approach

Hutton, L., Price, B., Kelly, R., McCormick, C., Bandara, A., Hatzakis, T., Meadows, M. & Nuseibeh, B. 10 Jul 2018 (Accepted/In press) In : JMIR mHealth and uHealth. (In-Press), p. (In-Press)

Research output: Contribution to journal › Article

Application programs

Health

mHealth

Statistics

Sensors

2 Citations