Louise leads the Arts and Well-being theme within the Centre for Arts, Memory and Communities.  As Professor of Health Design and Human Factors, her personal research is focused on the development of products, interventions and services to benefit health and wellbeing. With a background in Psychology and Human Factors she employs a range of research methods as well as art-based approaches to ensure that new products, systems, services and interventions are functional as well as being desirable and acceptable to end-users and stakeholders.  In particular she has applied design thinking and human factors to the development of assistive technology, solutions to support the management of long term health conditions as well as approaches to communication with parents following a positive newborn screening result.

Louise's recent projects include the Horizon H2020 funded MATUROLIFE http://maturolife.eu, significant involvement in the Coventry University  DRI programme https://www.coventry.ac.uk/research/research-opportunities/research-students/ddri-phd-programme/, and ongoing research related to newborn screening. She is also the Human Factors theme lead for Devices for Dignity https://devicesfordignity.org.uk/  D4D MIC which acts act as a catalyst within the NHS for the development of new medical devices, healthcare technologies and technology-dependent interventions that focus on living well for longer.  Her previous collaborative and multidisciplinary research projects have been supported by Innovate UK,  NIHR, MRC, Erasmus+ as well as industrial and charity-based funding (e.g. Unilever, Macmillan Cancer Support).

Louise graduated with undergraduate and postgraduate degrees from the University of Birmingham before working on an EPSRC funded project at the University of Warwick applying Human Factors to the development of a virtual reality training system for knee surgery. She then worked in Occupational Psychology consultancy for 2 years, before joining Coventry University in 2006. She has held a range of different roles at Coventry University including Senior Lecturer in Product Design, Reader in User-Centred Health Design, Director of the Centre for Excellence in Product and Automotive Design (CEPAD), and Associate Head (Research) in the School of Art and Design. Louise is currently a member of the AHRC Peer Review College, British Psychological Society and Institute of Human Factors and Ergonomics (IEHF).

- Co-creation based research that explores and improves health and wellbeing

- User-led development methods to ensure behaviour change and technology acceptance

- Development and evaluation of assistive technology, and technology for unmet health needs

- Communication design for newborn screening

- Development and evaluation of online and app-based health interventions