Louise is the director of the Centre for Arts, Memory and Communities and Professor of Health Design and Human Factors.

Louise's research is interdisciplinary and focused on the design, development and evaluation of products, interventions and services to benefit health and wellbeing.  She co-leads the Methodological Innovation theme lead for Devices for Dignity: The NIHR HealthTech Research Centre in Long-term Conditions. The Louise is currently a member of the AHRC Peer Review College, British Psychological Society and Institute of Human Factors and Ergonomics (IEHF).

With a background in Psychology and Human Factors, Louise employs a range of research methods as well as art-based approaches to ensure that new products, systems, services and interventions are functional as well as being desirable and acceptable to end-users and stakeholders.  Her collaborative and multidisciplinary research projects have been supported by a range of funders including Innovate UK, NIHR, MRC, Horizon Europe as well as industrial and charity-based funding.

Louise graduated with undergraduate and postgraduate degrees from the University of Birmingham before working on an EPSRC funded project at the University of Warwick applying Human Factors to the development of a virtual reality training system for knee surgery. She then worked in Occupational Psychology consultancy for 2 years, before joining Coventry University in 2006. She has held a range of different roles at Coventry University including Senior Lecturer in Product Design, Reader in User-Centred Health Design, Director of the Centre for Excellence in Product and Automotive Design (CEPAD), and Associate Head (Research) and Acting Head of the School of Art and Design.

• Co-creation based research that explores and improves health and wellbeing
• Person-centred development methods to ensure behaviour change and technology acceptance
• Development and evaluation of assistive technology, and technology for unmet health needs
• Communication design for newborn screening
• Development and evaluation of online and app-based health interventions