• 122 Citations
  • 4 h-Index
20072020

Research output per year

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Research Output

2020
1 Citation (Scopus)

Understanding online event experience: The importance of communication, engagement and interaction

Kharouf, H., Biscaia, R., Garcia-Perez, A. & Hickman, E., 1 Feb 2020, In : Journal of Business Research. (In-press), p. (In-press)

Research output: Contribution to journalArticle

2019

An Empirical Examination Of Organisational Trust Recovery: Influences And Implications

Kharouf, H. & Lund, D. J., 1 Dec 2019, In : European Management Review. 16, 4, p. 1115-1128 14 p.

Research output: Contribution to journalArticle

Digital Customer Experience: Identifying The Drivers And Outcomes Of Successful Mega Events

Kharouf, H., Hickman, E., Biscaia, R. & Garcia-Perez, A., 2019, QUIS16.

Research output: Chapter in Book/Report/Conference proceedingConference proceeding

The role of effective communication and trustworthiness in determining guests’ loyalty

Kharouf, H., Sekhon, H., Fazal-e-Hasan, S. M., Hickman, E. & Mortimer, G., 17 Feb 2019, In : Journal of Hospitality Marketing and Management. 28, 2, p. 240-262 23 p.

Research output: Contribution to journalArticle

Open Access
File
2 Citations (Scopus)
34 Downloads (Pure)
2018

An Examination of the Antecedent and Corollary of Personal Financial Planning: The Need for Early Education

Sekhon, H., Kharouf, H., Appleyard, L. & Muhammad Fazal e Hasan, S., 1 Mar 2018, In : Social Business. 8, 1, p. 65-75 11 p.

Research output: Contribution to journalArticle

Open Access
File
13 Downloads (Pure)
2017
2016

Do we really know which vehicle attributes are important for customers?

Kukova, M., Diels, C., Jordan, P., Franco-Jorge, M., Anderson, J. & Kharouf, H., 2016, p. 428-436.

Research output: Contribution to conferencePaper

Leisure consumption in cricket: Devising a model to contrast forms and time preferences

Pritchard, A. & Kharouf, H., 2016, In : Leisure Studies. 35, 4, p. 438-453 16 p.

Research output: Contribution to journalArticle

1 Citation (Scopus)

Towards a better understanding of digital sporting legacy: A knowledge management perspective

Kharouf, H., García-Pérez, A., Robinson, J. & Pritchard, A., Sep 2016, Proceedings of the European Conference on Knowledge Management, ECKM. Moffett, S. & Galbraith, B. (eds.). Reading, UK: Academic Conferences and Publishing International Limited, Vol. 2016. p. 462-467 6 p.

Research output: Chapter in Book/Report/Conference proceedingConference proceeding

2015

The components of trustworthiness for higher education: a transnational perspective

Kharouf, H., Sekhon, H. & Roy, S. K., 2015, In : Studies in Higher Education. 40, 7, p. 1239-1255 17 p.

Research output: Contribution to journalArticle

Open Access
File
11 Citations (Scopus)
85 Downloads (Pure)

The Effect of Integrity and Competence Based Trust Recovery on Perceived Organisational Trustworthiness

Kharouf, H., 2015, The Effect of Integrity and Competence Based Trust Recovery on Perceived Organisational Trustworthiness. International Research Symposium on Service Excellence in Management

Research output: Chapter in Book/Report/Conference proceedingConference proceeding

2014

Building trust by signaling trustworthiness in service retail

Kharouf, H., Lund, D. J. & Sekhon, H., 2014, In : Journal of Services Marketing. 28, 5, p. 361-373 13 p.

Research output: Contribution to journalArticle

Open Access
File
26 Citations (Scopus)
387 Downloads (Pure)

Trustworthiness and trust: Influences and implications

Sekhon, H., Ennew, C., Kharouf, H. & Devlin, J., 2014, In : Journal of Marketing Management. 30, 3-4, p. 409-430 22 p.

Research output: Contribution to journalArticle

51 Citations (Scopus)
2011

A Conceptual Framework For Measuring Trustworthiness In The UK Higher Education Sector

Kharouf, H. & Yang, S., 2011, A Conceptual Framework For Measuring Trustworthiness In The UK Higher Education Sector. EMAC

Research output: Chapter in Book/Report/Conference proceedingConference proceeding

Erratum: Trust in UK financial services: A longitudinal analysis

Ennew, C., Sekhon, H. & Kharouf, H., Sep 2011, In : Journal of Financial Services Marketing. 16, 1, 1 p.

Research output: Contribution to journalComment/debate

Trust in UK financial services: A longitudinal analysis

Ennew, C., Kharouf, H. & Sekhon, H., 26 May 2011, In : Journal of Financial Services Marketing. 16, 1, p. 65-75 11 p.

Research output: Contribution to journalArticle

30 Citations (Scopus)
2009

Differences in the Nature and Role of Fairness in the United Kingdom and Jordan

Kharouf, H., 2009, Differences in the Nature and Role of Fairness in the United Kingdom and Jordan. EMAC

Research output: Chapter in Book/Report/Conference proceedingConference proceeding

Trustworthiness within the Hotel Sector: A Structural Model

Kharouf, H. & Sekhon, H., 2009, IIMA conference proceedings. IIMA conference proceedings

Research output: Chapter in Book/Report/Conference proceedingConference proceeding

2008

Organisational Trustworthiness: A Conceptual Framework and Scale Development

Kharouf, H. & Sekhon, H., 2008, Organisational Trustworthiness: A Conceptual Framework and Scale Development. ANZMAC, p. 1-7 8 p.

Research output: Chapter in Book/Report/Conference proceedingConference proceeding

2007

Examining the Dyadic Relationship between Retailers and Wholesalers: The Case of United Kingdom

Kharouf, H. & Samra, B., 2007, AM2008 conference proceedings: Academy of Marketing Annual Conference : reflective marketing in a material world. Aberdeen: Academy of Marketing Annual Conference: Aberdeen, UK

Research output: Chapter in Book/Report/Conference proceedingConference proceeding

Trustworthiness in Hotel Services: A Conceptual Framework

Kharouf, H. & Sekhon, H., 2007, 1st Biannual International Conference "Strategic Developments in Services Marketing".

Research output: Chapter in Book/Report/Conference proceedingConference proceeding