Research Output per year
Personal profile
Biography
Before entering academia, Harjit held various marketing research and marketing posts in the UK financial services sector, and continues to take a keen interest in developments in financial services. He joined CBiS in 2015 as a Reader, after holding a number of University leadership positions for more than a decade. Harjit’s particular research areas of interest fall under the broad area of services management and/or marketing with an emphasis on topics such as cyber security management, engagement, trust, fairness and professionalism.
Harjit is the Strategic Director of the Doctorate in Business Administration (DBA) which is the pinnacle of a business qualification. We have structured the DBA in a way that allows candidates to work at a speed that suits them, and we have candidates from a number of industries and countries.
As an academic, Harjit has published many papers on the topic of services marketing/management. As well as conferences, these papers have appeared in marketing journals of international and national repute as European Journal of Marketing, Journal of Marketing Management, Journal of Services Marketing, and Journal of Strategic Marketing. As well as publishing academic papers he has served as an editor for special issues of journals and is part of the editorial boards of leading journals.
Harjit has experience of bid writing and of supervising doctoral students to successful completion, as well examining doctoral theses in the UK and overseas.
Area of Expertise:
An in-depth knowledge of services management and/or marketing
Research Interests
The broad area of service management/marketing
Vision Statement
As a researcher I am motivated by research that connects academia with practice. The reason for joining CBiS was the opportunity to undertake research with a practical focus. My role within CBiS enables me to lead and cultivate a strong ‘service’ based research theme, but with an emphasis on financial services. My approach to research is largely quantitative so that broad conclusions can be drawn.
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Research Output
An omnichannel approach to retailing: demystifying and identifying the factors influencing an omnichannel experience
Hickman, E., Kharouf, H. & Sekhon, H., 26 May 2020, In : International Review of Retail, Distribution and Consumer Research. 30, 3, p. 266-288 23 p.Research output: Contribution to journal › Article
The interplay of positive and negative emotions to quit unhealthy consumption behaviors: Insights for social marketers
Fazal-e-Hasan, S. M., Ahmadi, H., Mortimer, G., Sekhon, H., Kharouf, H. & Jebarajakirthy, C., 21 Jul 2020, In : Australasian Marketing Journal. (In-press), p. (In-press)Research output: Contribution to journal › Article
Entrepreneurial orientation and the mediating role of organisational learning amongst Indian S-SMEs
Mantok, S., Sekhon, H., Sahi, G. & Jones, P., 11 Nov 2019, In : Journal of Small Business and Enterprise Development. 26, 5, p. 641-660 20 p.Research output: Contribution to journal › Article
Open Access
File
5
Citations
(Scopus)
37
Downloads
(Pure)
Managing Relationships: Insights from a Student Gratitude Model
Muhammad Fazal e Hasan, S., Mortimer, G., Lings, I., Sekhon, H. & Howells, K., 11 Sep 2019, In : Research in Higher Education. (In-Press), p. (In-Press) 22 p.Research output: Contribution to journal › Article
Open Access
File
The role of effective communication and trustworthiness in determining guests’ loyalty
Kharouf, H., Sekhon, H., Fazal-e-Hasan, S. M., Hickman, E. & Mortimer, G., 17 Feb 2019, In : Journal of Hospitality Marketing and Management. 28, 2, p. 240-262 23 p.Research output: Contribution to journal › Article
Open Access
File
5
Citations
(Scopus)
61
Downloads
(Pure)
Activities
phd viva panel
Dongmei Cao (Examiner), Julia Meaton (Examiner), Harjit Sekhon (Independent Chair)18 Jul 2017
Activity: Examination
4th IIMA Conference
Harjit Sekhon (Speaker)5 Jan 2011 → 7 Jan 2011
Activity: Participating in or organising an event › Participation in conference
Press / Media
UK savers have least knowledge of pension charges, study finds
Lindsey Appleyard, Harjit Sekhon & Husni Kharouf
22/11/16
1 item of Media coverage
Press/Media: Research