Personal profile

Research Interests

Older people; Assistive technology; Service user involvement; Co-design and creative methods; Product usability studies; Development of study skills; Use of e-learning and on line technologies

Vision Statement

Technology is astonishing. It can help people to manage their health and well being and live their life their way. I believe that understanding people and what their needs are has the greatest influence on finding the right technology for the person and the successful adoption of the technology. My inspiration comes from the people who use technology and how we include them in the design and development of new technologies and services to meet their health and well being needs.



Gillian is an occupational therapist and a Reader in assistive technology (AT). Her research focuses on the evaluation of technology to support and enable health and well being, especially for older people, carers and those with long term conditions. Service user involvement and participation are key values in her work, with co-creation and co-design an area of strength.

Prior to moving to the Centre for Technology Enabled Health Research, she was seconded to the Health Design and Technology Institute, Coventry University to provide academic leadership, governance and ethical advice on usability studies of assistive technology products and services. In addition, she was the principal investigator on several funded research studies there.

Currently, she is the Research and Development Lead for the College of Occupational Therapists’ Specialist Section for Older People and she has been chosen to be an AT Ambassador. The Ambassadors are a group of influential thought leaders in the independent living, ageing and disability sector supported by Naidex, who meet to discuss issues facing the industry and act as a positive force for change.

She is also an experienced lecturer, with expertise in workforce development and education through the creation of on-line and blended learning courses at different levels including Masters. She has also contributed to the development of a national skills and knowledge framework for AT in social care.


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Research Output 2000 2018

Open Access
Cell Phones
Qualitative Research
Health Behavior

Barriers to palliative care for people with severe mental illness: exploring the views of clinical staff

Jerwood, J. S., Phimister, D., Ward, G., Holliday, N. & Coad, J. 15 Jan 2018 (Accepted/In press) In : European Journal of Palliative Care. (in press), p. 20-25 6 p.

Research output: Research - peer-reviewArticle

Terminal Care
Palliative Care
Ethinyl estradiol drug combination Cyproterone acetate

Co-creation cube: thinking outside and on the box

Magee, P., Holliday, N. & Ward, G. Mar 2018 (In preparation)

Research output: ResearchWorking paper

working process
time management

(Co-)Re-Designing the Participant Information Sheet

Magee, P., Ward, G., Moody, L. & Roebuck, A. 27 Apr 2017

Research output: Research - peer-reviewPoster

1 Citations

Developing the assistive technology consumer market for people aged 50-70

Ward, G., Fielden, S., Muir, H., Holliday, N. & Urwin, G. 1 May 2017 In : Ageing & Society. 37, 5, p. 1050-1067 18 p.

Research output: Research - peer-reviewArticle

Self-Help Devices
assisted living

Activities 2008 2014

  • 10 Participation in conference
  • 2 Participation in workshop, seminar, course

The 2014 Symposium on Health Informatics for Active Ageing and People with Dementia

Ward, G. (Keynote Speaker)
26 Jun 2014

Activity: Participation in conference

The College of Occupational Therapists 37th Annual Conference and Exhibition

Ward, G. (Speaker)
18 Jun 2013

Activity: Participation in conference


Ward, G. (Speaker)
4 Apr 2013

Activity: Participation in conference

New Business Models and Approaches

Ward, G. (Speaker)
9 Sep 2013

Activity: Participation in conference

Recent Advances in Assistive Technology and Engineering 2013

Ward, G. (Speaker)
9 Nov 2013

Activity: Participation in conference


Highly Commended Award for Outstanding Paper

Gillian Ward (Recipient), Nikki Holliday (Recipient), Simon Fielden (Recipient) & Sue Williams (Recipient), 2013

Prize: Prize (including medals and awards)